Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 3.0 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.6 out of 5 stars based on 183 anonymously submitted employee reviews. This is 17.5% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 60 reviews)); "good work life balance" ((in 28 reviews)); "I have a great manager" ((in 24 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 24 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 54 reviews)); "low pay compared to other companies" ((in 41 reviews)); "Salaries are low, even when you consider it is a NH" ((in 19 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 16 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

Connection Client Operations Associate reviews

3.0

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (183 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated Connection with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 22% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

5.0

Jul 31, 2023

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Very supportive work environment! Challenging position, but someone is always available when help is needed.

Cons

Learning curve for this role is fairly lengthy.

3.0

Jul 30, 2023

All Over The Place

Account manager

Recommend

CEO approval

Business Outlook

Pros

My manager is always easy to speak with, and my teammates are always eager to help. I appreciate all of the training as well.

Cons

Too many ins and outs to get a quote generated. Have to contact all these different resources to get something started then they forget about you or take weeks to respond. The process takes so incredibly long. Instead of point A to point B, it’s point A to G to V. Makes it so hard to do anything or your job. Unorganized. Complicated. All this work for so little commission.

4.0

Jul 20, 2023

Excellent Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere Management teams fair and very knowledgeable Company provides a great, extensive training period for new employees. Starting salary fair, with good growth potential

Cons

Starting pay could be better

Viewing 43 - 45 of 183 Reviews

Top companies for "Compensation and Benefits" near you

Apple

4.2★Compensation & Benefits

Intel Corporation

3.8★Compensation & Benefits

Qualcomm

4.0★Compensation & Benefits

Honeywell

4.0★Compensation & Benefits

Jobs at Connection

Client Experience Project Administrator - Ent

Sr Field Engineer (Hyper V) – Cruise Ship Operations

Remote

View job

Field Solution Architect, Remote TX

Field Solution Architect

Sr Solution Architect, 0365

Connection

Connection Client Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company

All Over The Place

Excellent Company

Top companies for "Compensation and Benefits" near you

Jobs at Connection

Connection reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Connection reviews FAQs

Jobs at Connection