Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 2.9 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.4 out of 5 stars based on 183 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.5 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 60 reviews)); "good work life balance" ((in 28 reviews)); "I have a great manager" ((in 24 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 24 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 54 reviews)); "low pay compared to other companies" ((in 41 reviews)); "Salaries are low, even when you consider it is a NH" ((in 19 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 16 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

3.0

Nov 30, 2022

Have to take the Good with the Bad

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Autonomy, Work Life Balance, People

Cons

PAY, Need more internal resources, Individual departments need to work together toward a common goal not at cross purposes.

5.0

Nov 29, 2022

Best Choice I've Made

Account manager

Recommend

CEO approval

Business Outlook

Pros

To start, This is not a paid review and I am in no way incentivized to write this. As I Close out my first month I am BEYOND Impressed. I have never had the Training, Work Life Freedom, Autonomy or Workplace satisfaction anywhere besides Connection. I've worked for many companies and Connection gives you all of the training and supports you with Management that actually cares and is qualified to help you. So happy I made the decision to come here over other options that I had available to me and I think I've found a place to stay a long time if not the rest of my career.

Cons

It's a slow start/grind which isn't for everyone. If you're the type of person that can thrive in this environment than you will be very successful. No cons that I can think of.

3.0

Nov 17, 2022

Good Job

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great Culture, FRIENDLY, caring, supportive

Cons

No cons that i have

Viewing 52 - 54 of 183 Reviews

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Best Choice I've Made

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