Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
5.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great staff and rewarding for top performers

Cons

Really need industry knowledge "like drinking water out of a fire hose"

avatar
Connection Response
4y
Thank you for taking your time to share you experience about working at Connection. We agree, we have a great team! Learning a new industry can be a challenge, we encourage you to reach out to your manager and your HR Business Partner on how we can best support you in your career at Connection.
5.0
Nov 3, 2021

Solid

Recommend
CEO approval
Business Outlook

Pros

As long as you do your job, try hard, show up you'll succeed in a positive environment. Pressure of sales and goals aren't high, but effort is expected.

Cons

Work from home options are starting but still not keeping up with other companies

avatar
Connection Response
4y
Thank you for taking the time to share your experience at Connection. We agree, Connection is a positive, encouraging work environment. We continue to adapt in this ever- changing world, and adjust to our employee’s needs.
5.0
Sep 21, 2021

Great Place to Grow!

Recommend
CEO approval
Business Outlook

Pros

I have been here for a little over a year and I've loved it so far! At first, it can be challenging to reach out to clients and get opportunities, but I think that's something that comes with any sales job and once you start seeing your book of business grow, you start to see all the hard work paying off. Additionally, while you're working hard at building your book, management is always there to cheer you on. You get a sales coach for your first year and mine has been extremely helpful towards my growth and helped me find a love for the IT industry. With every success that you have, management is constantly celebrating your achievements and wins with you. Additionally, I feel very heard as an employee at Connection. Any time I've brought up an idea that may help our company improve, management is very quick to listen and even discuss how it may be beneficial for the organization, they'll always welcome suggestions and actually look into them rather than pushing them aside. Finally, while this is a sales job and we have to meet goals, I find myself having the ability to be creative in my work day as far as how I reach out to customers which always makes me excited to come into work. I'm very grateful for this company and everything it has to offer. It's a grind for the first year, there's no getting around that, but the reward at the end is so worth it!

Cons

I don't have any cons to list

Viewing 70 - 72 of 183 Reviews

Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.