Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 3.0 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.6 out of 5 stars based on 183 anonymously submitted employee reviews. This is 17.5% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 67 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 29 reviews)); "good work/life balance" ((in 27 reviews)); "Training was great and beyond expectation in a good way!" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 55 reviews)); "low pay compared to other companies" ((in 44 reviews)); "Salaries are low, even when you consider it is a NH" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 15 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 12 reviews))

Connection Client Operations Associate reviews

3.0

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

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Client Operations Associate employees have rated Connection with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 22% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

5.0

Aug 7, 2014

If you work hard, you will be compensated - Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

The best thing about this company is that you are in control of your paycheck. If you are willing to work hard and do the right things for the first 2 years you will be making the money you are looking for! It is all about seeing the forest through the trees!

Cons

The first 2 years are difficult, and the pay is low to begin with. Once you establish your book of business the job is much more enjoyable and financially lucrative!

3.0

May 30, 2014

Great First Job

Account manager

Recommend

CEO approval

Business Outlook

Pros

The training program was top notch and gave a nice overview of everything you'd be selling. Nice team environment depending where you end up. Goals are tiered based on tenure.

Cons

Upper management tends to micromanage and fail to realize there are time consuming pieces to the sales cycle that could impact you hitting the 60/2:15 metric daily.

2.0

Apr 29, 2014

Inside sales can be lucrative but is wearing

Account manager

Recommend

CEO approval

Business Outlook

Pros

PC Connection provides a lot of product training and access to tons of information for its inside sales reps. If you are outgoing, you might enjoy working there. They have a good benefits package and often provide free food. It's basically a commodity sell, so you need to build relationships with buyers who value your responsiveness. You need to put a lot of hours into the job during your first year, to research your leads before you call them. Once you build your "book of business," you can do a lot of repeat selling and make good money.

Cons

The sales force is housed in a very large room subdivided by cubicles. For me, it was too noisy. My sales manager (who is still there) forced me to relinquish my first steady buyer, even though I'd earned the account and followed all the rules, just to satisfy some political deal with another sales manager. I was given another account that didn't plan to buy anything. After that, I totally lost my motivation.

Viewing 169 - 171 of 183 Reviews

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If you work hard, you will be compensated - Account Manager

Great First Job

Inside sales can be lucrative but is wearing

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