Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 3.0 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.6 out of 5 stars based on 183 anonymously submitted employee reviews. This is 17.5% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 67 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 29 reviews)); "good work/life balance" ((in 27 reviews)); "Training was great and beyond expectation in a good way!" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 55 reviews)); "low pay compared to other companies" ((in 44 reviews)); "Salaries are low, even when you consider it is a NH" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 15 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 12 reviews))

Connection Client Operations Associate reviews

3.0

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (183 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated Connection with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 22% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

4.0

Sep 20, 2024

Great company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Really nice people, very supportive. Good culture and great benefits.

Cons

No cons, I have a lot to learn!

1.0

Jul 30, 2024

The people suck

Account manager

Recommend

CEO approval

Business Outlook

Pros

Free food sometimes and swag items from vendors

Cons

Everything else. This company and no one at it cares about you at all. They will degrade you, humiliate you and make you feel like absolute garbage about yourself and when you report it to HR the HR lady will call you crazy even if multiple people are reporting the same issues. It's best to just stay away from this company especially of your an Account Manager. The CEO is also concieted.

4.0

Jul 2, 2024

Connection Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Company is great, people are great, relaxed environment

Cons

Pay is not the best

Viewing 19 - 21 of 183 Reviews

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Connection Client Operations Associate reviews

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Great company

The people suck

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