Connection reviews

3.3

54% would recommend to a friend

(827 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

827 reviews
2.0
Sep 8, 2015

Up For Sale?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Reasonable salary - Good benefits - 30 year legacy - Significantly large and diverse customer base - Loyal customers - US based company (no outsourced or offshore workforce)

Cons

- Antiquated IT infrastructure PCC can sell anything to modernize your data center, but they won't upgrade theirs - Marketing is out of control: Marketing the company as a National Solution Provider is very misleading. This company has very few W-2 resources and subs service delivery work to every mom-n-pop shop that can spell I.T. and fog a mirror. Don't expect PCC resources to being doing the work you're paying for. - Lack of leadership Encouraging the entrepreneurial spirit is one thing, but management is ad-hoc at best unless your in sales...then you can't do anything right even though they don't provide the tools to the get the job done

avatar
Connection Response
10y
As you indicate we do provide a good compensation and benefit program for employees. And, as you stated our significant and diverse customer base has provided PCC to grow steadily over the years and has been a stabilizing employer in NH while many other firms have relocated or down sized. We use primarily our own employees and not third parties, as you mention, to provide solutions and services to our customers; our investment continues down this path. We look for ways to continue to expand our Solutions offerings and promote this as we transform our business. It is truly an exciting journey filled with opportunities and challenges for people who thrive in that environment. Our management team continues to look for ways to grow profitably and make the right investments. Any other interpretations to this strategy of prudent fiscal management are not founded in fact.
1.0
Sep 27, 2023

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

The money was decent, the team was pretty helpful and nice the hours was OK it was remote work

Cons

Terrible management all together the supervisor and manger was very confusing to work with one manager saying your doing a great job the supervisor saying your not doing good and never try to help you the training wasn't even real training you got three days of training then thrown on the phones to look crazy like I barely knew what I was doing on the phone the training was not good the management wasn't good they like to micromanage you and tell you your idle time on the phone is to long if it's a help desk role shouldn't be worried about how long you have gotten a call soñé days it's gone be alot of calls others probably not shouldn't be making your employees feel like trash and they can be thrown away at any given time supervisor always degraded me any chance he got I will never work at another connection IT company ever again and I will not be recommending no one to apply here all you will receive here is horrible management micromanaging supervisors degrading there employees instead of going them do not apply here run as fast as you can you will be highly stressed out it's not worth it they will treat you like your lower then dirt

1.0
Nov 3, 2022

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

They’ll hire just about anyone, so it’s a fine place to start your career in the IT industry.

Cons

Leadership from top down is awful. Management has leeway for personal vendettas that will ruin your opportunities and confidence. So much micromanagement. It was pulling teeth to be able to work remotely. Pay is below average and commission percentage is below industry standard.

Viewing 61 - 63 of 827 Reviews

Glassdoor has 874 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.