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      Connection

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      Connection reviews

      3.3

      54% would recommend to a friend

      (827 total reviews)

      Timothy McGrath

      48% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Connection has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      827 reviews
      2.0
      Nov 22, 2017

      Just OK

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      During my time, it was a stable company that paid above average for the location for the industry (non sales role). Many folks are 'lifers'

      Cons

      It was a dated, dark, stingy building. Everyone was always getting sick. More so than any office I've ever worked in - the air didn't feel clean. Benefits were lack luster. Employees are 'thanked' for a year of hard work with a free turkey at Thanksgiving and a gross lunch served from the cafeteria. That is about it for special incentives. It's a company straight out of the 80s and as soon as tech grows more in the area, they won't be able to compete for talent. Layoffs are happening across the board and departments are shrinking significantly.

      avatar
      Connection Response
      8y
      It is unfortunate that your experience at Connection did not meet your expectations. Tenure is something to be celebrated in our book. However, that does not translate to a lack of interest in attracting new talent to Connection. Strategic talent acquisition is paramount to retaining our status of distinction in the industry. Effective partnering will lend to a robust work environment that will challenge the status quo and propel Connection forward. In addition to HVAC units receiving routine maintenance, our corporate cleaners attend to custodial tasks daily and the offices are preemptively equipped with sanitizing dispensers. Fresh coats of paint are applied on a routine basis. As a self-insured employer, we have a vested interest in ensuring our employee population remains in good health. This November, as in prior years, as an expression of gratitude, the management team extended warm wishes while distributing turkeys to employees. That appreciation extended to local food pantries who received donations from Connection to fill their Thanksgiving baskets and stock its respective shelves. Historically, in December, employees are invited to a holiday luncheon (which caters to those with specialized dietary needs) as a gesture of thanks. We are fortunate to be able to do this and many employees comment how appreciative they are of these activities. These particular traditions do not exist at many companies any longer. As a publically traded, Fortune 1000 entity, it is fiscally responsible to manage expenses and leverage resources in the interest of investing in the long-term sustainability of Connection. With that being said, layoffs are not broad and rampant at Connection. On rare occasions, a reduction in force was employed to adjust our expenses so that Connection would have the resources and capital to drive future growth. These decisions were not made in haste. You are welcome to review the Investor Relations page of our website (http://ir.connection.com/) to listen the most recent earnings call, examine key financials and review previous performance. Thank you for sharing your experience.
      2.0
      Jan 18, 2017

      Stuck in the past.

      Sales account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are good, benefits are good. Pay for sales is decent if you have no experience and are just starting out but this is not a place for those with experience. Free lunches, raffles and annual trips. Good opportunities to take on other positions within the company if sales isn't your thing.

      Cons

      For Sales the pay is only good for those who are new in the business or those who are in the top 10% of the company. For everyone else this place just isn't worth the money they pay. Depending on your territory your management team could be good or it could be terrible. No real "leaders" just micro-managers who are puppets of the directors. Internal systems are incredibly outdated and slow. Reps are often pulled in many different directions which take time away from doing what you are supposed to do. Sell. There is some potential here but this is a culture that doesn't do well with change. The sales floor can be very toxic with all of the negativity and this starts with management. A lot of gossip and not a lot of professionals who just want to work. Be prepared to cold call all day long. If that is not your thing, look elsewhere. They track each call and will occasionally listen in on your calls without you knowing. Good for some folks but terrible for others.

      avatar
      Connection Response
      9y
      Thank you for your feedback.There is plenty of opportunity as you suggest to earn excellent compensation and career progression at Connection. We recognize it does take time to build a portfolio here. However there are several examples of employees who are not in the top 10% who earn pay well above the market for Inside Sales Account Managers. We do recognize the need to update our systems and while many enhancements have been made, we understand the need to continue this path. Our objective is to provide an environment where employees can thrive. That said we will look into your comments on how to improve our management effectiveness.
      5.0
      Aug 25, 2016

      Great place to work! Haters not need apply

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been at Softmart for more than 5 years. I am honored to be part of a company where I am valued and have co-workers who are more like family. Lots of company-wide events, lunches, etc.. TONS of great talented people, award-winning license services team, vendor support teams are awesome (Adobe, Dell, Symantec, VMware). Softmart also does a lot for the community.

      Cons

      I am disgusted by the negative comments on here as of late. The issue with a particular VP and his alleged racist comments were investigated by HR and dismissed- end of story- let's move on. If you are going to continue to gossip about it and spread around rumors that aren't true, then you are part of the problem.

      avatar
      Connection Response
      9y
      Thank you for comments on the great work environment in Downingtown.
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      ReviewsConnection reviews

      Glassdoor has 874 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.