Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Connection?

54% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 67 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 29 reviews)); "good work/life balance" ((in 27 reviews)); "Training was great and beyond expectation in a good way!" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 55 reviews)); "low pay compared to other companies" ((in 44 reviews)); "Salaries are low, even when you consider it is a NH" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 15 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 12 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham , Evanston

Connection reviews

3.3

54% would recommend to a friend

(828 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (828 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

828 reviews

5.0

Aug 31, 2018

New Hire

Account manager

Recommend

CEO approval

Business Outlook

Pros

The training is phenomenal and management’s commitment to see you succeed is real. The support structure is worthy of a $3 billion dollar company. The ball is in your court here.

Cons

You are in a competitive environment, do not apply if you are not prepared to hit the phone hard.

Connection Response

7y

We are tickled by your affirmative commentary. As a measure of showing our genuine interest in our employees’ progress, we invest heavily in providing the tools and resources so you can be effective as an account manager. From training on our products and services to fundamental sales skills, we make a concerted effort to bring out the best in every employee. You are correct that building a book of business requires fortitude, but the reward is so sweet. In addition to the robust compensation, account managers provide solutions to their customers to advance their offerings, create lasting fruitful partnerships and acquire new skills and knowledge. Yes, our sales managers inspire account managers to achieve their fullest potential. As your employer, you have our commitment that we will continue to invest in resources that will create opportunities and afford efficiencies to help you succeed with your customers.

5.0

Aug 13, 2018

Small Business Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of support from co-workers, management, and training personnel.

Cons

First two years can be a struggle to find the best placement.

Connection Response

7y

Connection makes certain that employees have the tools and resources to achieve results. From your response, we’ve gathered you made optimum use of the organizational resources afforded by engaging your colleagues, managers and trainers. In addition to being responsive to our customers’ needs, it’s important that our Small Business Account Managers are adequately equipped to fulfill those requests. As a Small Business Account Manager, developing a diverse portfolio doesn’t happen instantaneously. Small Business Account Managers are educated on Connection’s offerings and competitive advantages. Additionally, sales skills training includes, but is not limited to assessing customer needs, engaging technical resources and building customer loyalty. You are encouraged to engage your manager and/or sales resources relative to building a successful portfolio and developing additional skills to be the Small Business Account Manager who makes favorable impressions with customers and colleagues alike.

5.0

Jul 30, 2018