Connection reviews

3.3

54% would recommend to a friend

(827 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

827 reviews
1.0
Dec 17, 2021

I wouldn’t recommend

Recommend
CEO approval
Business Outlook

Pros

Vacation time and some of the people you will meet there are amazing people

Cons

Mass amounts of over time the configuration lab has been on overtime for about 7 months now with no end in sight. The pay isn’t the greatest either if your just a starting out technician or even a higher tech Understaffed for the amount of work being asked to be done

avatar
Connection Response
4y
Thank you for sharing your thoughts on your experience working at Connection. We are pleased you enjoy our robust time off policies as well as your fellow team members. We acknowledge there is room for improvement with our staffing levels in Wilmington and we are working hard to correct them. Management from across the country has been lending a helping hand the last couple of weeks to help support the hard working team in Wilmington. We appreciate your hard work and effort.
1.0
Dec 3, 2021

No vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, hardworking people on the ground level who try to help one another

Cons

Leadership has no vision they are in complete denial about all of the issues

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Connection Response
4y
Thank you for sharing your feedback on working at Connection. We agree, we have hardworking employees who are happy to lend a helping hand. We would love to hear how we can make Connection an even better place to work, please reach out to recruiting@connection.com to share your thoughts.
1.0
Nov 21, 2021

More Overtime Less Life

Recommend
CEO approval
Business Outlook

Pros

The people I get to work with in the lab.

Cons

Since the pandemic tech companies such as this 1 has enjoyed a windfall of revenue due to stay at home orders causing more people to need devices and software but due to the greed of this windfall this has posed a problem for many employees that keep getting thrown under the bus when it comes to constant overtime and now being told that they want volunteers to work on companywide scheduled time off but if they don’t get enough volunteers then everyone will be forced to come in. Another problem is the overwhelming amount of work that comes into the lab with no foresight on how much we can actually do with the amount of people we have, I know there is talk of getting more employees but that needs to happen first instead of overworking the employees we have now witch brings me to another point that we are not able to get to all customer configs witch will cause these customers to go else where so the logical step would be to only bring in the amount of work we can handle while staffing the lab. We also need to pump the brakes on sales for being aloud to bring in more work than we can handle but we also need a Vice Present that will actual do something about it instead of giving us run around reasons why we are getting so much work. The people at the top of the company ladder are the true winners of this windfall because the employees definitely are not seeing any of it. Be ready when the pandemic is finally over because going about it this way will be short lived for many people coming aboard.

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Connection Response
4y
Thank you for you time sharing your thoughts on working at Connection. We are happy to hear you enjoyed your coworkers, we have great employees! We are disappointed you felt you lacked a work life balance. If you would like to discuss how we could improve, please email recruiting@connection.com.
Viewing 67 - 69 of 827 Reviews

Glassdoor has 874 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.