Connection reviews

3.3

56% would recommend to a friend

(829 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

829 reviews
3.0
Jul 7, 2016

Sales Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Treated very well when starting out (bonuses, paid training, etc.). Constantly has different events, free food, giveaways, etc.

Cons

After a short time, your sales goals jump through the roof dramatically. Lots of cold calling as well.

avatar
Connection Response
10y
Thank you for your feedback. We do offer our sales representatives excellent opportunities to be successful via training and variable compensation opportunities. Thank you for suggesting to have our more senior sales representatives help our newer people. We will let the President of our SMB sales division aware of your comment.
5.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

-Management that does not micromanage. -Just introduced a good base salary of $40k year 1, $38k year 2 and $36k year 3. This salary allows a livable wage as you build your book of business. -VERY high earning potential. -Lots of perks and free lunches/swag. Plus perks for hitting goal, getting calls with vendors and creating opportunities. -Lots of bonuses.

Cons

-Some luck involved, can be disheartening when a newer person gets a big deal even when they haven’t talked to anyone and the vendor reaches out to PC Connection and that person luckily is tagged to that account. Can be good if it happens to you though! -It’s a grind. 50-70 calls everyday, lots of hang ups and people not answering or blocking/screening your calls. Sometimes feel like a typical telemarketer, even though you’re not. -Takes time to build your book of business. Have to stick it out for 2 years or so. -Can be tough to ask the right questions when you get a decision maker on the phone if you’r not tech. savvy. -Training is good, but does not really stick. You need to just do it in order to learn the systems. -The software program JDE is INCREDIBLY old and NOT intuitive. Something out of the 80’s. Literally looks like MS dos.

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Connection Response
10y
Thank you for your positive comments about working at PC Connection. Glad to hear you feel we are providing you with tools to be successful. We understand your concern over JDE being an outdated system and our IT organization has several initiatives underway to improve our systems.
1.0
Jun 29, 2016

meh

Recommend
CEO approval
Business Outlook

Pros

personal trainers for group workouts at no charge there are company wide holiday lunches and that sort of thing. but frequently lunches are catered for the sales reps. leftovers for the rest of us. maybe. free coffee, provided by Symantec sponsor

Cons

pretty much everything else from the minute you set foot in the door. micromanaging supervisors, unresourceful Human Resources dept, offensively pathetic "incentive" programs for Operations employees.

avatar
Connection Response
9y
It is unfortunate that you do not enjoy the working environment. You fail to mention the additional benefits that were not in place before PC Connection, Inc. purchased Softmart. These include a significant reduction in your medical contributions equating to almost 50% less deducted from your paycheck, better prescription drug coverage, tuition assistance, better paid time off including dedicated sick time and dedicated vacation time contrary to your statement, better disability benefits including company paid LTD, Adoption Assistance, Fitness Reimbursement, Computer Loan Program and many other perks.
Viewing 706 - 708 of 829 Reviews

Glassdoor has 876 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.