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      Connection

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      Connection reviews

      3.3

      56% would recommend to a friend

      (829 total reviews)

      Timothy McGrath

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.4

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      3.0

      Senior management

      3.0

      Compensation and benefits

      Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      829 reviews
      2.0
      Sep 15, 2015

      Enterprise Account Executive

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      MoreDirect provides plenty of internal resources to assist outside Sales team when in the field. In addition, there are some very smart folks working at this company, they're always ready and willing to help. The entire sales team, both inside and outside, work virtual. Also, the company will give you a draw for the first year while you ramp up.

      Cons

      Sales management is short sighted, this is the nature of the reseller business. You are not encouraged to pursue larger deals as they take to long to close. Again, this is the nature of this business, close as many smaller deals as possible so you can get "numbers on the board". The pressure is unbelievable. Although you get a draw during the first year, if you are not producing by then be prepared to get written up.

      avatar
      Connection Response
      10y
      We are pleased to learn that you have the resources to be successful in your role. More Direct will continue to invest in more resources to enable our sales teams to have success. Some of the investments made by the Company in Technical Resources and systems are strategic in nature and will help enable us to continue to have success over the long term. While we recognize that some sales engagements have longer gestation periods, the nature of our business does–as you indicate–require you to build relationships early and to leverage our resources to bring on new customers and gain a larger share of wallet of existing customers.
      4.0
      Sep 10, 2015

      Mgmt

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture....talented people to work with. Strong organization with many perks. You will be rewarded and go far with hard work and dedication.

      Cons

      Nothing out of the ordinary.

      avatar
      Connection Response
      10y
      We agree that PC Connection has a great culture and many talented employees, which we are grateful for. Our success has been predicated on the will of our employees to win and make a difference.
      2.0
      Sep 8, 2015

      Up For Sale?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Reasonable salary - Good benefits - 30 year legacy - Significantly large and diverse customer base - Loyal customers - US based company (no outsourced or offshore workforce)

      Cons

      - Antiquated IT infrastructure PCC can sell anything to modernize your data center, but they won't upgrade theirs - Marketing is out of control: Marketing the company as a National Solution Provider is very misleading. This company has very few W-2 resources and subs service delivery work to every mom-n-pop shop that can spell I.T. and fog a mirror. Don't expect PCC resources to being doing the work you're paying for. - Lack of leadership Encouraging the entrepreneurial spirit is one thing, but management is ad-hoc at best unless your in sales...then you can't do anything right even though they don't provide the tools to the get the job done

      avatar
      Connection Response
      10y
      As you indicate we do provide a good compensation and benefit program for employees. And, as you stated our significant and diverse customer base has provided PCC to grow steadily over the years and has been a stabilizing employer in NH while many other firms have relocated or down sized. We use primarily our own employees and not third parties, as you mention, to provide solutions and services to our customers; our investment continues down this path. We look for ways to continue to expand our Solutions offerings and promote this as we transform our business. It is truly an exciting journey filled with opportunities and challenges for people who thrive in that environment. Our management team continues to look for ways to grow profitably and make the right investments. Any other interpretations to this strategy of prudent fiscal management are not founded in fact.
      Viewing 745 - 747 of 829 Reviews
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      Glassdoor has 876 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.