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      Connection

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      Connection reviews

      3.3

      56% would recommend to a friend

      (829 total reviews)

      Timothy McGrath

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.4

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      3.0

      Senior management

      3.0

      Compensation and benefits

      Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      829 reviews
      3.0
      Sep 27, 2015

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Almost unlimited resources at your disposal -Everyday has the potential to learn something new whether product/process or procedure related -Atmosphere and coworkers are good people, laid back and down to earth while hard working

      Cons

      -Supposedly the current micro managing by managers was never this apparent as the past -I've witnessed quite a bit of turnover from SSA's and Account Managers in a short period of time -Pay for an SSA is somewhat laughable especially for the amount of work you do behind the scenes (hoping "putting in my time" pays off for the next level)

      avatar
      Connection Response
      10y
      We are happy you mentioned the unlimited training resources available to employees of GovConnection. We work hard to provide the training needed to succeed here. As you mentioned we have a great culture of people as well, something we are particularly proud of. We do have one of the highest tenured staff in the industry; employee turnover in sales after 3 years in the role is far below the industry average due to the earnings realized and the unlimited earnings potential. The SSA role you mention is entry-level, with a corresponding salary; we wouldn’t want anyone to stay in that role for very long in fact. We encourage our SSAs to learn as much as they can and we offer incentives to move up in to a higher-salaried position with additional responsibility as soon as they are ready. All of our top reps began their career journey with us as SSAs and we are proud of their growth. Also, a major facilities upgrade is in the works, stay tuned!
      3.0
      Sep 16, 2015

      Senior Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extensive vendor list to resell from. Flexible home office work schedule. Many nice people to work with

      Cons

      More of a commodity reseller. Too much focus on selling to Purchasing department and competing with low margin. Lack the depth of technical expertise to be a strong competitor in the data center space.

      avatar
      Connection Response
      10y
      We agree with your comments regarding our work environment. However, we are not a commodity business. We solve business problems using a complex mix of hardware, software, services, and intellectual knowledge. Our salespeople help bring to market our plethora of resources to delight our clients and solve business issues. The Company has invested more technical resources to execute against our role as a National Solutions Provider. We have increased headcount 10% in our Technology Solutions Group companywide, year over year, as well as investing in a Technical Sales Executive Sales organization in 2015.
      1.0
      Sep 16, 2015

      Condescending, horrific experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people you work with are really awesome and fun, showcases can be entertaining, good for people who pretty much have no lives and all they want to do is work to further their career.

      Cons

      Management showed a total lack of respect and no appreciation for work put in. Micromanaging is enough to drive someone mad, especially if their manager dials in remotely. Expectations are unrealistic, and they are not flexible. Even as salary, you have to clock in and clock out. Extremely outdated business model and poverty line pay for the industry. Rigid environment, extremely right wing. Feels more like you are on a nanny cam while at work than anything else. Not understanding of work-life balance unless you are high enough in the totem pole, otherwise you are considered disposable. I have never felt so demoralized in my life but I kept at it with a smile on my face to provide for my family. I would never in a million years recommend someone work here.

      avatar
      Connection Response
      10y
      We don't believe that this employee's experience is typical of what the vast majority of employees currently working here would say. We continuously hear how people speak glowingly of the culture and the company's approach to fostering a work environment where all employees are valued.
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