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Strategic partnerships with top tier vendors to provide a full spectrum of IT services define the essence of Connection’s offerings. As a publically held, Fortune 1000 entity employing over 2,000 individuals, our balance sheet is strong and supports your “stable” assessment. Implementing an agile approach relative to change is not always feasible. We will state with certainty that our executives are invested in strategically positioning Connection to achieve future success. We are invested in making policy and procedural improvements that will benefit the organization as a whole. Working together, areas requiring improvement are identified, tactfully discussed and assessed for implementation. As an example, CRM enhancements occurred in 2017 and will continue to receive attention in 2018 and beyond.
We will respectfully disagree with your assessment that hard work and effort do not contribute to success at Connection as an Account Manager. In today’s business climate, building a portfolio is not an easy feat. In addition to selling the competitive advantages that Connection brings to the table, successful account managers build relationships with their customers, develop effective solutions to address the customers’ needs and respond timely to changing customer demands. Successful account managers strive to enhance customer loyalty. In our book, that requires effort and diligence that will net results.
We are committed to investing in a corporate culture committed to excellence. Our HR Business Partners exhibit integrity beyond reproach. They are always willing to lend support and provide guidance to employees seeking counsel. If there are liabilities at any Connection facility, employees are encouraged to engage the HR Business Partner or a member of the management team.
Thank you for your feedback.
