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      Connection

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      Connection reviews

      3.3

      54% would recommend to a friend

      (828 total reviews)

      Timothy McGrath

      48% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      828 reviews
      3.0
      Sep 30, 2015

      Just Ok

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, depending on department. Lenient remote work policy, you never have to feel guilty about arriving a little late or leaving a little early. Great coworkers, everyone is always friendly and welcoming. C-levels are nice, approachable. Benefits - 15 days off, no earned sick time.

      Cons

      A very large majority of the employees have been there 5, 10, 15 years and more. One might think 'it must be a great place to work' but it's really just convenience or lack of motivation or knowledge that there are better options. There's a huge complacency in the level of work produced and very little interest in changing in a positive direction. Old, crumbling systems and processes in place with lots of talk of change without any action behind it. The biggest con is layoffs following poor quarterly results and holding career fairs shortly after. Doesn't inspire confidence in employee security. Benefits - minimal 401k match, only 7 holidays, no notable employee appreciation events (unless you're in sales) <---Directors serve turkey lunch in the cafe at Thanksgiving. . .

      avatar
      Connection Response
      10y
      PC Connection does provide a good benefit package. We don't understand the comment about no sick time; sick time is available to all employees at all locations. While the author makes note of the longevity of employees at PC Connection which is accurate, we believe that employees stay here because of the positive work environment and the dedication they have to serving their customers both internal and external. Our customer retention rates and net promoter scores are enviable in any industry as evidence of this. We believe we have very competitive benefits and many employee discounts and perks for all employees. PC Connection is among one of the largest employers in New Hampshire and has provided significant employment opportunities. We do recognize the fact that our internal operating systems are an area of opportunity to invest in and several initiatives are well underway to address this.
      2.0
      Sep 15, 2015

      Enterprise Account Executive

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      MoreDirect provides plenty of internal resources to assist outside Sales team when in the field. In addition, there are some very smart folks working at this company, they're always ready and willing to help. The entire sales team, both inside and outside, work virtual. Also, the company will give you a draw for the first year while you ramp up.

      Cons

      Sales management is short sighted, this is the nature of the reseller business. You are not encouraged to pursue larger deals as they take to long to close. Again, this is the nature of this business, close as many smaller deals as possible so you can get "numbers on the board". The pressure is unbelievable. Although you get a draw during the first year, if you are not producing by then be prepared to get written up.

      avatar
      Connection Response
      10y
      We are pleased to learn that you have the resources to be successful in your role. More Direct will continue to invest in more resources to enable our sales teams to have success. Some of the investments made by the Company in Technical Resources and systems are strategic in nature and will help enable us to continue to have success over the long term. While we recognize that some sales engagements have longer gestation periods, the nature of our business does–as you indicate–require you to build relationships early and to leverage our resources to bring on new customers and gain a larger share of wallet of existing customers.
      2.0
      Apr 21, 2015

      Just a job to pay your bills

      Field pc support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outsources IT staffing at customer sites to manage IT projects. Gives new hires opportunities to get experience . Perfect workplace for college graduates.

      Cons

      Uses senior Field Engineers to train customer's new hires. Yearly salary increase are usually less than 2% with no bonuses. Don't expect education reimbursement nor stay working for this company more than five year. Get experience and quit soon as possible !

      Viewing 151 - 153 of 828 Reviews
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      Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.