Pros
Been here awhile and like what I’m seeing. Was excited to join a growing company. I feel like training really got me ready for doing the job and I felt prepared the first time I answered a call. I’ve seen several people promoted since I started, which is encouraging! Supervisors seem to care about us and want to help which is great. There’s a lot of focus on making sure we feel appreciated with lunches, snacks and plenty of pats on the back (not to mention other fun things like birthday celebrations, national oatmeal cookie day, and trivia contests).
Cons
It’s a fast paced job and you have to be willing to work hard (that could be a negative to some people, but seems fair to me). There are some improvements to our system that could be made too.
