Is Connectivity Source a good company to work for?

Connectivity Source has an overall rating of 2.9 out of 5, based on over 542 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 43% of employees would recommend working at Connectivity Source to a friend and 35% have a positive outlook for the business. The best reviews about Connectivity Source have been left by employees working as District Manager , Retail Store Manager and Store Manager .

Does Connectivity Source pay their employees well?

According to anonymously submitted Glassdoor reviews, Connectivity Source employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Connectivity Source. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Connectivity Source?

43% of Connectivity Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connectivity Source 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Connectivity Source?

Store Manager (68) , Retail Store Manager (54) , District Manager (41) , Sales Representative (36) , Mobile Expert (29) , Sales Associate (27) , Assistant Manager (21) , Assistant Store Manager (15) , Manager (14) , Retail Associate Manager (12) , Retail Sales Associate (12) , Sales Consultant (11) , Sales Manager (9) , Sales Lead (8) , ASM- Assistant Store Manager (7)

What are the pros of working at Connectivity Source according to real employee reviews?

"Commission is uncapped." ((in 25 reviews)); "The store I'm at is great and the people I work with are awesome" ((in 19 reviews)); "great leadership very supportive" ((in 17 reviews)); "This is the only company that I have been with that actually takes time and money to take care of their employees!" ((in 16 reviews)); "Advancement opportunities" ((in 14 reviews))

What are the cons of working at Connectivity Source according to real employee reviews?

"poor upper management makes it hard to actually work effectively" ((in 41 reviews)); "Pay is low" ((in 32 reviews)); "No work life balance and it was rather who you know than what you did to move up" ((in 24 reviews)); "2. They will continuously add more and more to your plate, expect you to do the job of 4 managers but with horrendous pay." ((in 11 reviews)); "Long hours but that comes with working in sales in general." ((in 11 reviews))

What are employees saying about Connectivity Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connectivity Source layoffs and their outlook for job security at Connectivity Source in 2026.

What are the top reviewed Connectivity Source locations?

Houston , San Antonio , Austin , Myrtle Beach , Baton Rouge , Jacksonville , Atlanta , Oklahoma City , Orlando , Yukon , Dallas , Hot Springs , Fayetteville , Fort Worth , Benton , Phoenix , Tucson , Concord , Galveston , Evansville , Colorado Springs , Kenner , New Orleans , Tampa , Douglasville , Salt Lake City , Brooklyn , Grand Rapids , College Station , Richardson

Connectivity Source reviews

2.9

43% would recommend to a friend

(540 total reviews)

Scott Aronstein

45% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (540 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Connectivity Source has an employee rating of 2.9 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connectivity Source employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

540 reviews

1.0

Dec 16, 2021

Great incentives that you'll never see

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The Health benefits are great, but sadly that's about it.

Cons

Incentives are promised and repeatedly gone over though you'll never get to see them as the company Leadership isn't qualified to be keyholders let alone manage stores or districts. The sever lack of training is evident as no one can explain what's actually going on, besides regurgitating sales pitches that and "incentives" that will be taken away in a heartbeat. Training is the foundation of any company that's goal based, unfortunately I don't think Connectivity Source was told that. If you're thinking of working for T-mobile work for corporate, don't work 3rd party.

Connectivity Source Response

4y

Sorry to hear about your experience. We follow all T-Mobile training and even have our own CS Training Material that expands on what is needed to thrive in a retail environment - no matter what position you are in. Most of our leaders have grown with the organization so it is hard to believe they cannot do something. We always have an open door for our team so if there is something you are not getting or need from us, let us know. Seems like there may be some other confusion in regards to incentives. Would love to hear about what you missed out on... feel free to hit us up at hr@connectivitysource.net or me personally at (832)368-7546. Would love to hear you out.

1.0

Dec 4, 2021

Awful and unfortunate

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay I suppose, somewhat flexible hours depending on where you worked.

Cons

I knew what I was doing after coming from corporate and was told excluding most of the truth was perfectly fine and expected of me by management. Was told if I did not do things their way I would be pushed out. If I actually did my job the correct way I was told to lie to customers because they’re a waste of my time and the stores time and money because it didn’t help conversion. I was also told on numerous occasions by my manager that he was angry he didn’t get to choose his assistant manager since I was hired on by the Vice President. I loved my job when I was actually appreciated by my managers and pushed to do the good things like build relationships with my customers instead of being told they don’t care about anything I have to say once they leave that store.

1.0

Oct 22, 2021

They just made me fire my whole staff

Manager

Recommend

CEO approval

Business Outlook

Pros

If you tie yourself to outcomes the people in your way dont matter

Cons

Communication from leadership , pay structure always changes, health insurance is not good

Connectivity Source Response

4y

Losing team members is always a hard decision. The recent store closures were due to a decision made by T-Mobile based on proximity to other stores. We made every attempt to move all employees to other locations. Keeping our team together is very important to us but this was outside of our control. We never want to close any locations and our desire is for our employees to grow personally and professionally with us. If you have questions on your specific issue, feel free to reach out. My phone number is (832) 368-7546 or you can reach out to HR at HR@connectivitysource.net.

Viewing 115 - 117 of 540 Reviews

Jobs at Connectivity Source

Metro by T-Mobile Retail Sales Rep Bilingual

Metro by T-Mobile Retail Sales Rep Bilingual

Metro by T-Mobile Retail Sales Rep Bilingual

Metro by T-Mobile Retail Sales Rep

Metro by T-Mobile Retail Sales Rep Bilingual