Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 809 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 46% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Constant Contact?

46% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 124 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 76 reviews)); "Work life Balance is good" ((in 34 reviews)); "Good pay (If you can meet their standards)" ((in 28 reviews)); "Coworkers are all amazing people." ((in 19 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 44 reviews)); "Poor upper management." ((in 17 reviews)); "Layoffs still are happening almost monthly and NEVER communicated" ((in 15 reviews)); "The CEO is an absolute joke of a leader and is universally hated, not respected, and mocked." ((in 8 reviews)); "The pay is fairly standard for a call center environment, but moving up is very competitive, and salaries aren't keeping up with living costs in our area (northern Colorado)." ((in 8 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews

1.0

Mar 19, 2016

Endurance is harvesting Constant Contact

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pre-Acquisition from the Endurance Holding Corp, it was a very wealthy, generous and fun company to work for. Generous to a fault, really.

Cons

The company had an undying faith that many more millions in revenue were to be extracted from the email marketing industry. Which often seemed entirely untethered to reality. The tech stack was aging. Entire operations teams needed to go and move everything to the cloud. But that was never going to happen. I believe in the entire history of the company, IT NEVER HAD A LAYOFF. And boy, did it need one. Now it got one, by way of a horrible acquisition that will harvest the company in the worst way possible.

2.0

Aug 8, 2015

All the negative reviews are true

Customer service

Recommend

CEO approval

Business Outlook

Pros

At one time all pros, you can hear about them in many of the reviews already listed. You will find pros from people outside of support and sales, because they treat the rest of the company very well. Only positive to working in support or sales is if you like the idea of a sweatshop in cubicles. That's all it is. If you can come into a position outside of support or sales, you will be very happy.

Cons

You can also read them in many of the reviews listed. Worst part is they have seen the negative reviews, have had employees take surveys on how they feel about working here and the sales and support numbers are always awful. What do they do about it? Nothing have a few meeting to discuss, make promises of changes, make minor changes occasionally, but they never address the real issues. It's almost like lip service to cover the real issues.

2.0

Aug 2, 2013

Take the feedback you get seriously

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They try to do fun things to keep moral up (beer cart, themed lunches/pot lucks, holiday party and summer outings) It use to be a great place to work- the culture and environment really shifted Health insurance and most benefits are good

Cons

You constantly see great people leaving for better (they are not good at retaining talent) Decision makers are not qualified (with talent leaving, they are promoting more and more strictly on politics vs. qualifications) You can't trust the HR department (usually HR is an intermediary between the employee and the company, not the case here anymore.)

Viewing 34 - 36 of 745 Reviews

Jobs at Constant Contact

Senior Product Manger - Mobile Apps

Senior Product Manger - Mobile Apps

Senior Revenue Analyst, Customer Success

Senior Revenue Analyst, Customer Success

Principal Product Manager, Agent-First