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      Constant Contact

      Engaged Employer

      Constant Contact reviews

      3.1

      46% would recommend to a friend

      (745 total reviews)
      avatar

      Frank Vella

      57% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      745 reviews
      3.0
      Jul 26, 2013

      A once great culture.......ruined

      Marketing program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I started, the people, customers, and product were top notch.

      Cons

      The culture shifted during my time there, and the focus went from being on the customer, to the bottom line. This is the reason for their decline in marketshare...........they went from being a Small Business focused on Small Business, to a Medium-Large sized business, focused on revenue.

      2.0
      Jul 4, 2012

      Company is mismanaged

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good energy to serve customers nice group of employees good pay and benefits

      Cons

      clueless managers cause low morale and high turn over

      2.0
      Mar 29, 2011

      Company not very technically savvy

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place still has a nice startup feel to it, and the company has some spending money for tiny perks like free drinks. They offer competitive wages. For someone working in HR, Tech Support, or administration, I think this place is a decent place to work.

      Cons

      I was warned that this company has a bad reputation for its Technical abilities before I started working there, and after being there for 4 months I think the reputation is well earned. It appears that they started out with some pretty poor engineering, and that culture still permeates the place. They have extreme difficulties doing technical tasks that most companies can accomplish easily. Worst of all, it seems that there are a lot of mediocre engineers that seem to be covering for their lack of abilities. Also, there seem to be a lot of folks trying to preserve their positions doing jobs that could be easily automated or relegated to development team administration or maintenance.

      Viewing 37 - 39 of 745 Reviews
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      Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.