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      Constant Contact

      Engaged Employer

      Constant Contact reviews

      3.1

      46% would recommend to a friend

      (746 total reviews)
      avatar

      Frank Vella

      57% approve of CEO

      37% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      746 reviews
      4.0
      Sep 22, 2015

      Family friendly company with high job security

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * High job security * Family friendly culture * Smart employees * Support and encourage employee development / invest in continuing learning for employees * Email marketing product has a sticky, strong customer base

      Cons

      * There can be some bureaucracy although I'd say nothing out of the ordinary for such a large company

      3.0
      Sep 19, 2015

      Great place to work - used to be even better!

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is focused on making sure employees are happy and engaged. They are very creative and responsive to employees needs and requests. The people who work there make it a great place to work. People in general don't take themselves too seriously..the one's who do stick out. CTCT has a great mission and most employees feel very strongly about it and support it. There are a lot of fun things to do at work (pro) like skee ball, foos ball, video games etc., but some leaders judge you (and not Gail!) if it looks like you are having too much fun (con)

      Cons

      CTCT was better run when it was smaller. Too many cooks in the kitchen leave it very difficult for decisions to be made. There are some silos across the company and as far as pay, Marketing, Sales, and other departments make a lot more money than Customer Operations employees although they work the hardest. There are too many managers and directors at CTCT, some who should not have that title. It's difficult to figure out "who has the say" and there are often unnecessary turf wars. It's a big company now that thinks its still small so "growing pains" is the phrase that's commonly overused as an excuse for shortcomings.

      4.0
      Sep 9, 2015

      A fun place to work with lots of great perks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a fun place to work with the potential to move up or around to different departments of interest, in my time there I worked on and with several different groups and teams and had the opportunity to learn a great deal which really helped my career move forward.

      Cons

      During my time there my biggest complaint and reason for leaving would be that there was a bit of an old guard in place, there were a great deal of people in management that had been there for too long and weren't helping the company move forward. I know people that currently work there and have been told things have improved greatly since I left.

      avatar
      Constant Contact Response
      10y
      Thanks for the review! Relationships and networking are key here and creates many opportunities for cross-departmental collaboration. As you mentioned, it allows employees to have the option to forge their own career paths, which is truly empowering. We hope to continue to improve in the areas that you mentioned!
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      Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.