Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Constant Contact

      Engaged Employer

      Constant Contact reviews

      3.1

      45% would recommend to a friend

      (746 total reviews)
      avatar

      Frank Vella

      57% approve of CEO

      37% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      746 reviews
      5.0
      Aug 11, 2015

      Nothing but Love

      Customer engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive and friendly environment. Wonderful work atmosphere.

      Cons

      I continue to ask myself "what's the catch?"

      avatar
      Constant Contact Response
      10y
      We are so happy to see that you’re enjoying your first year at Constant Contact. We strive to hire the best people which have only continued to improve the positive environment you’re experiencing. We hope you continue to feel so fondly of us in years to come!
      4.0
      Aug 11, 2015

      Great Place to Work

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Real commitment to the customer, not just playing lip service. Great teams of smart people. Company culture is friendly with a good work/life balance. Senior management is approachable and seems to take feedback to heart. Company is stable, well-established, and well-positioned financially with positive cash flow and lots of capital.

      Cons

      The product is service-driven, so developing means lots of inter-department dependencies. Upper management is sometimes reactionary when it comes to planning, so they may ask for a feature but then never launch it. There is a legacy product (BTK) which has to be updated, meaning everything has to be done twice.

      avatar
      Constant Contact Response
      10y
      Thanks so much for your review and acknowledging our commitment to our customers. With such a great group of smart, passionate people (like yourself), we are constantly finding ways to continue to provide great service to customers no matter what obstacles emerge. Also, we are glad that you find management to be approachable and hope this has helped you feel like you have an opportunity to partner with them so you can build your career at Constant Contact!
      2.0
      Aug 8, 2015

      All the negative reviews are true

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      At one time all pros, you can hear about them in many of the reviews already listed. You will find pros from people outside of support and sales, because they treat the rest of the company very well. Only positive to working in support or sales is if you like the idea of a sweatshop in cubicles. That's all it is. If you can come into a position outside of support or sales, you will be very happy.

      Cons

      You can also read them in many of the reviews listed. Worst part is they have seen the negative reviews, have had employees take surveys on how they feel about working here and the sales and support numbers are always awful. What do they do about it? Nothing have a few meeting to discuss, make promises of changes, make minor changes occasionally, but they never address the real issues. It's almost like lip service to cover the real issues.

      Viewing 598 - 600 of 746 Reviews
      Related searches: Constant Contact jobs | Constant Contact salaries | Constant Contact benefits | Constant Contact interviews
      ReviewsConstant Contact reviews

      Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.