Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)
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Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

746 reviews
4.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working for two great leaders in Dan Amato and Dom Pizzo. I think what Dan does in training new hires is exceptional and made me into the salesperson I am today now that I have moved on. He nurtures new staff and makes them feel very comfortable while tutoring them and developing a skill set that fits the individual. Dom Pizzo does a great job of being that patient instructor who can give you the guidance you need and make you laugh at the same time. You never feel uncomfortable or stressed working for Dom, even when he gives constructive criticism you leave that room smiling and ready to do a better job because you want to implement the skills he just gave you. Also my coaches Joe Lemieux and James Bucknam were very instrumental in my development during the training process and well after. Those two you could go to for anything and they would be that calming presence that you need in a stressful environment that sales can be.

Cons

They really haven't been able to find the right fit for the director of sales. That seems to be an issue that won't be fixed anytime soon and has hurt the company tremendously. Unfortunately they had the best candidate under the Waltham roof for the job back in December but went the politically correct root instead and hired someone that would fit a quota instead of hiring the best man for the job.

4.0
Jul 30, 2015

Overall great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, culture and flexible work environment!

Cons

Changing priorities and lower than expected Street expectations causes some regular stress.

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Constant Contact Response
10y
Thanks for taking the time to leave your review. We’re always trying to hire great people who will protect and enhance the culture we love. We’re happy you’ve been one of them for more than three years, so thank you!
4.0
Jul 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Constant Contact has a great culture and mission. The people are really great to work with and the hiring policy on culture works hard to keep it that way. Freedom to bring up ideas, thoughts and move your teams work forward is really refreshing.

Cons

Communication between senior management and individual contributors is not as strong as it used to be or could be. It's hard for an individual contributor or team leader to always understand how their work contributes to the overall strategy and success of the business. Too many projects going on at once that don't all come together as a whole.

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Constant Contact Response
10y
Thank you for your review. We pride ourselves on our culture and work hard to maintain it no matter changes. People like you have been a huge contributor to building the culture that we have today. So, thank you for your 8+ years here! Freedom to bring up new ideas is definitely something we like to encourage, especially with the increased focus on innovation (InnoLoft, InnoIdea, InnoJams, etc). But your suggestion about allocating resources is fantastic!
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Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.