Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Constant Contact

      Engaged Employer

      Constant Contact reviews

      3.1

      45% would recommend to a friend

      (746 total reviews)
      avatar

      Frank Vella

      57% approve of CEO

      37% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      746 reviews
      5.0
      Apr 20, 2015

      Amazing place to work

      Technical analyst/programmer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will like everything here , workculture, people. Everyone is so friendly and positive. Respect for everyones work.

      Cons

      None so far. For peple who do not like responsibilities it might be tough cause everyone is on the move. Everyone gives their 100%.

      1.0
      Apr 2, 2015

      Customer service

      Customer engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are OKAY... really they're about as good as any other call center so nothing worth bragging about. You get your own desk. I guess that's a pro.

      Cons

      Work culture USED to be awesome. They changed management and now it's terrible. Pay isn't that great considering the cost of living in this area. Tenured agents go unrecognized and new people get paid exactly the same as tenured agents, in some cases MORE. They do not value employees. Everything is micromanaged. If you love working and being directed as if you're cattle then this is a great call center to work at. Call center is in queue CONSTANTLY because of some really crappy decisions management recently made like going on a firing spree and making changes that they thought would go unnoticed by employees (really, they think we're that dumb.)

      5.0
      Mar 31, 2015

      Public company with a core driving mission

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission of helping small businesses is core to everything we do. It's real, and promoted from the CEO down. Balance of fun and work - there is often free food, snack and learn meetings, free soda, free beer on Fridays. Tons of opportunity for growth - I have seen so many people get promoted and move around the company laterally.

      Cons

      Very collaborative environment and it can take a lot of conversations to get everyone who needs to be on board with an idea to buy in

      avatar
      Constant Contact Response
      11y
      Thanks so much for taking the time to leave your feedback! We’re happy to hear that you’re enjoying the perks and career advancement opportunities. Although the collaborative environment can sometimes slow down ideas, I hope you still experience the level of excitement and buy-in from all people involved throughout the process! These conversations are a sure way to help employees build skills, get involved and ultimately have the opportunity for growth. We hope you’re taking advantage of those opportunities, too!
      Viewing 619 - 621 of 746 Reviews
      Related searches: Constant Contact jobs | Constant Contact salaries | Constant Contact benefits | Constant Contact interviews
      ReviewsConstant Contact reviews

      Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.