Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 809 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 45% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

45% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 125 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 81 reviews)); "Work life Balance is good" ((in 35 reviews)); "Great team and teammates" ((in 20 reviews)); "Coworkers are all amazing people." ((in 18 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 41 reviews)); "poor upper management." ((in 17 reviews)); "Layoffs have begun again, and they are not being communicated at all." ((in 17 reviews)); "Salary is not great as per market level" ((in 11 reviews)); "For example one month nobody hit 100% and a good majority of people did not make any money in commission." ((in 6 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

45% would recommend to a friend

(745 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews

5.0

Jan 6, 2015

Hands down this is the best job I've had in my 20+ year career!

Senior software engineer ii

Recommend

CEO approval

Business Outlook

Pros

This is the closest thing to a "no judgement zone" workplace I've experienced. No judgement does not equate to "no performance, or no expectations", a great deal is expected of folks who join our team. The "no @$$hole" hiring policy has a real impact on the quality of people that are brought in to join the team, & believe me, I've worked with plenty of them in the past (Crossbeam Systems anyone?). There is plenty of opportunity for me to play in multiple areas beyond the job I was hired to do, and that is what keeps this place fresh, challenging, and exciting for me. Work-life balance is a real thing here, not just a buzz-word, and they promote those who deserve it on their merits.

Cons

It's a rather large organization, and trying to find the right people to help you with a problem outside of your domain or project can be challenging at times. Also, the issue of effective cross-team commuinications and breaking down silos is raised fairly regularly, even though this has improved dramatically over the past 2+ years I've been here.

5.0

Nov 19, 2014

Great workplace, fun environment, innovative culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great career development. Opportunities that I never thought would exist have been given to may employees. - Work hard / play harder. The company understands and appreciates hard work, and has built a fun environment for any sort of de-stressing that may need to take place...or just some time to play games. - Innovation and recognition. Quarterly, company-wide innovation hackathons with great rewards and recognition by name. - Benefits. The health and life insurance that are provided are the best I have had the pleasure of enrolling in. On site benefits like free food and soda on a regular basis help the day-to-day. I probably don't have to mention the beer cart, seems like other reviews have that covered as well.

Cons

Vocal detractors. As is probably the case with almost any company, the minority of people who feel as though the company doesn't appreciate them can bleed their negativity on to others. I've seen some of the reviews on here, and see the same situations in completely different ways. I would encourage anyone reading these reviews to take the negativity with a grain of salt.

Constant Contact Response

11y

Thanks so much for your comments & support!

5.0

Nov 13, 2014

A great place to grow

Senior engagement specialist

Recommend

CEO approval

Business Outlook

Pros

A large company that works its hardest to keep the lowest employees as happy as possible. Strong Incentive for support Career development Management structure that cares Amazing benefits There are very few contact centers out there that offer free drinks, bring in caterers and have a loose and easy going management structure. Getting back what you put in is what defined Constant Contact for me and made it a wonderful place to work

Cons

Depending on where you go there is a bit of a glass ceiling, headquarters in MA offers larger growth opportunities overall. Perceptions are a reality Getting back what you put in is a double edged statement here: there can be some negativity from those who either never put forth the effort required and expected promotions or those who tried and failed at one point.

Viewing 694 - 696 of 745 Reviews

Jobs at Constant Contact

Network Engineer - Automation

Network Engineer - Automation

Network Engineer - Automation

Network Engineer - Automation

Manager, Strategic Initiatives