Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)
avatar

Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

746 reviews
1.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Some genuinely good people across teamd The money was good (but not worth it)

Cons

Leadership frequently changes direction based on partial or unconfirmed data Corporate priorities shift constantly, leading to unclear goals and wasted work Management has frequent requests, but never provides clear expectations just feedback that “this isn’t right” leaving us to guess what’s wanted Ongoing cycle of layoffs and reorganizations which creates instability and burnout

2.0
Jan 22, 2025

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

The people (for the most part) are top notch.

Cons

Senior leadership is a bunch of frauds.

2.0
Oct 4, 2024

Ruined by Private Equity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair salary, good benefits, generous PTO

Cons

Leadership installed by Clearlake is awful. They are only interested in cooking the books for an IPO or resale to a different private equity firm. They do not care about customers and I don't think they even care about sustainable growth, they're just interested in revenue and profits. First thing they did was raise prices on a bunch of customers to juice revenue and then they started gutting the entry level plan to make it useless and drive upgrades. They hate having an award-winning customer support team and want to replace everyone with chatbots.

Viewing 103 - 105 of 746 Reviews

Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.