Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)
avatar

Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews
1.0
Nov 20, 2012

Sales rep

Recommend
CEO approval
Business Outlook

Pros

Free pop , tea & coffee. Beer Fridays. Occasional free food.

Cons

Misguided confused management demanding sometimes impossible sales numbers of the sales team.

2.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are solid, friendly people. Unlimited PTO for Salaried FTEs.

Cons

Constant Contact's Private Equity Overlords (clearlake, Siris) spun them off from Endurance and a couple years ago and had them make a string of acquisitions in the last two years (SharpSpring, Vision6, others) to the tune a quarter Billion dollars. The problem is that Leadership has no idea how to implement and integrate them, both on a technical level and on a company culture level. In the middle of 2023 they let go of their COO and CTO, and made yet another another round of massive layoffs. Low career stability, not growing so little to no opportunity for career growth or advancement. Seemingly everyone with the company (not C level) has been there either for a super long time (10years+), or they get churned in 2 years or less.

1.0
Feb 12, 2022

Sad State

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing in the past was the people and the environment.

Cons

The new executive team led by Frank is only focused on bottom line by cutting cost. Increasing off shoring of jobs with no prioritizing of employee or customer experience. Frank Vella and Kabir believe they are always the smartest people in the room, pathetic that they no longer value a true team concept.

Viewing 16 - 18 of 745 Reviews

Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.