Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Consumer Cellular

      Engaged Employer

      Consumer Cellular Customer Service Representative (CSR) II reviews

      2.7

      4% would recommend to a friend

      (14 total reviews)

      Ed Evans

      5% approve of CEO

      Ratings by category

      1.3

      Diversity & inclusion

      1.2

      Culture & values

      1.2

      Work/Life balance

      1.2

      Senior management

      1.2

      Compensation and benefits

      1.1

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      3.0
      May 17, 2016

      Repetitive.

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, super easy, and you get bonuses. Paid time off.

      Cons

      Don't get sick or you'll probably miss too many days and they will fire you. They say it's not sales orientated but it is.

      1.0
      Nov 1, 2015

      It's only good at first

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent pay, easy system, well program for free benefits, discount on plan was a plus, also had some events for workers

      Cons

      - call monitors are a joke most of the time - supervisors don't really help, they tell you what you've already tried, some tss's are not that great either they just have attitudes. - attendance policy is way to much; (For example: me and Fiance having child, complications arose so had to be away from work, managers did not believe me so terminated me because I went past the policy, however I'm not going to let something go wrong with my unborn child, and nothing I could do to make up time or give proof to show them, also managers sarcastically said hope everything goes good with the baby even though now I was jobless)

      avatar
      Consumer Cellular Response
      10y
      Thank you for taking the time to share your experience. We believe strongly that happy employees make for a healthy company, and we would never discriminate against an employee who is pregnant or otherwise needing accommodations for their health. Would you please send us an email with the details of this incident to HR@ConsumerCellular.com? This is not an issue we take lightly and we would like to contact you. Once again, we appreciate you reaching out to us, and we look forward to speaking with you.
      Viewing 7 - 9 of 14 Reviews
      Related searches: Consumer Cellular Customer Service Representative (CSR) II jobs | Consumer Cellular Customer Service Representative (CSR) II salaries | Consumer Cellular benefits | Consumer Cellular interviews
      Consumer Cellular reviewsConsumer Cellular Customer Service Representative (CSR) II reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.