Is Consumers Energy a good company to work for?

Consumers Energy has an overall rating of 3.6 out of 5, based on over 764 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 65% of employees would recommend working at Consumers Energy to a friend and 54% have a positive outlook for the business. The best reviews about Consumers Energy have been left by employees working as Intern , Cooperative Assistant and Engineer .

Does Consumers Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumers Energy employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Consumers Energy. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Consumers Energy?

65% of Consumers Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumers Energy 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Consumers Energy?

Intern (22) , Cooperative Assistant (21) , Customer Service Representative (16) , Engineer (14) , Project Coordinator (11) , Administrative Assistant (10) , Manager (10) , Director (9) , IT Analyst (9) , Intern - Hourly (6) , Supervisor (6) , Technical Analyst (6) , Administrative Specialist (5) , Designer (5) , Journeyman Lineman (5)

What are the pros of working at Consumers Energy according to real employee reviews?

"Good benefits and even provide an onsite fitness center at most locations." ((in 99 reviews)); "Good pay and possible to move up the chain" ((in 80 reviews)); "Some great people throughout the organization but you have to look hard for those people and there’s not enough of them." ((in 43 reviews)); "Great Work life Balance" ((in 27 reviews)); "Great Culture and work envirorment" ((in 25 reviews))

What are the cons of working at Consumers Energy according to real employee reviews?

"Senior leadership going back on promises" ((in 24 reviews)); "Upper management is afraid to lead and they are so focused on DE&I that they are promoting people to positions they have no reason for being in." ((in 12 reviews)); "The current CEO got a new CIO in 2010 and then together they tried to implement IT Outsourcing which failed miserably." ((in 12 reviews)); "5% raise in lieu of the extra salary" ((in 9 reviews)); "high stress" ((in 4 reviews))

What are employees saying about Consumers Energy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Consumers Energy layoffs and their outlook for job security at Consumers Energy in 2026.

What are the top reviewed Consumers Energy locations?

Jackson , Grand Rapids , Lansing , Royal Oak , Saginaw , Detroit , West Olive , Kalamazoo , Livonia , Traverse City , Alma , Bay City , Wixom , Flint , Holland , Battle Creek , Essexville , Macomb , Novi , Michigan Center , Muskegon , Jackson , Norton Shores , Port Sheldon , Phoenix , Boyne City , Ludington , Hamilton , Ann Arbor , Cadillac

Consumers Energy reviews

3.6

65% would recommend to a friend

(599 total reviews)

Garrick Rochow

58% approve of CEO

54% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

Consumers Energy has an employee rating of 3.6 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumers Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

599 reviews

3.0

May 19, 2023

The union runs the company

Field supervisor

Recommend

CEO approval

Business Outlook

Pros

The pay is over the top and the benefits are good

Cons

If you are in management you are asked to cut cost even though they keep increasing the union wages to the point that it is impossible to even meet a budget let alone cut one. Some of the Union people are making over $200k with their OT. No wonder Consumers Energy has the highest rates of ANY electric utility in the Midwest. Also, the company refuses to discipline the union workers for fear of losing people. The company is terribly run ever since Garrick took over. Upper management is afraid to lead and they are so focused on DE&I that they are promoting people to positions they have no reason for being in. This company WILL go bankrupt.

1.0

Apr 19, 2023

2023 Sinking Ship - Rotten at the top

Technology analyst

Recommend

CEO approval

Business Outlook

Pros

Coworkers are nice. Decent Benefits. 401K Match.

Cons

Senior Leadership, and all management other than your direct supervisor are a joke. They need to remove entire 2023 Leadership Team AND board. Current CEO is constantly screwing up. He doesn’t care about his employees at all. He only cares about the investors as his $9,000,000 salary is tied to that. He is very quickly running the company along with his leadership hench-people into the ground. This use to be a great company to work for. Everyone who has been working remotely for years is being pulled back into the office on Mon/Tue/Thur (which I’m sure will increase from 3 to 4 or 5 days soon) even when you have been given a great performance. He is surrounded by spineless Yes people at the Director level and above. Across the board nobody is happy about return to work but if you challenge any leader respectively the VPs are physically on video showing they are annoyed and “how dare you challenge” me attitude. Their walk doesn’t line up with their talk. Buzzwords like: Empowerment, Work Life Balance, people are our #1 priority blah blah blah. Don’t waste your time with this place. I’m a few years away from retirement and I’m just trying to ride it out since they no longer care about us. Southwest Airlines takes care of their employees first and then allow the employees to take care of their customers. Not here. The culture is dead here or rather transformed into a “Do it my way, or the highway” culture.

3.0

Apr 17, 2023

Wrong direction since exit of last CEO.

Engineer

Recommend

CEO approval

Business Outlook

Pros

Variety in role, support unique equipment, good benefits, and time off policy. Still feeling positives set in place from last CEO.

Cons

New CEO, VP's and C-suite are out of touch. Empire builders at the top. Company is lacking in efficient processes and alignment between different functions. Companies vision trending in the wrong direction since new CEO took over.

Viewing 34 - 36 of 599 Reviews

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Jobs at Consumers Energy

Real Estate Representative III

Project Scheduler III

Gas Scheduling Administrative Support