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Convey Health Solutions

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Convey Health Solutions reviews

4.0

77% would recommend to a friend

(597 total reviews)
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Daniel Finke

79% approve of CEO

75% positive business outlook

Convey Health Solutions has an employee rating of 4.0 out of 5 stars, based on 597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Convey Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

597 reviews
1.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Paycheck. Two breaks. Not all departments are the same.

Cons

Worse benefits. They don’t match anything. No raise. No room for advancement. Managements and Supervisors are disrespectful. They speak down at you and don’t acknowledge without you they won’t have a company. It’s a filthy building; bugs, Flies, the water is always on recall. Bathrooms are infested. Carpets have mold. No cell phones or personal belongings everything has to be locked up.

1.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Was a pleasure speaking to the differnt members everyday!

Cons

1. Unprofessional mangment 2. Lice 3. Bugs 4. To much kids goofing off and getting away with it! 5. To much favorisom for certain kinds 6. Discrimination 7. Being caught on the floor with the number one RULE NO PHONES ON FLOOR! AND THE ONES THAT GOT CAUGHT DIDDNT GET FIRED AGAIN FAVORISM 7. Harrasement 8. No matter how hard you work there it will not pay off because they don't give a damn 9. To much Hersey 10. Lead that has no high school diploma! 11. People getting fired for Hersey and because of kids playing games! 12. Wrongful termination 13. Someone having a miscarriage in bathroom and manager blowing it off. At the time we didn't know if someone was in there with a knife! There was blood all over the walls, stalls, floor! And manager swept it under the rug! Trash cans full of blood!

1.0
Oct 31, 2017
Recommend
CEO approval
Business Outlook

Pros

You will learn lots of information on healthcare insurance, Medicare and Medicaid that you will be able to utilize within the industry after you leave. Convey is supportive of continued education although no tuition assistance is given, they do promote higher education. You will receive a paycheck.

Cons

Poor management, lack of growth-both financially and developmentally. This company does not believe in pay raises unless you are being promoted from within or you quit and come back into another role. The benefits are horrible. You might as well get a contracting position that will at least pay you enough to cover your own medical benefits because by the time the insurance deductions come out of your pay, you basically are taking a pay cut. Mke sure you negotiate your salary well because chances are this is going to be your salary until you either resign or are able to obtain a change in position that pays more. Life, work balance is fair to poor. Very few holidays off with pay, and depending on your position, 2 or 3 weeks of paid time off which includes both sick time , vacation time as well as any other need for time away like doctor's appointments . If you are a sickly person or have small children, you will likely run out of PTO before the last quarter of the calendar year. If you like to plan trips at the beginning of the year, it won't happen here as there is an accrual system to obtain PTO hours. You will need to wait until you have the hours available and unlike other companies with the accrual system, you can not borrow time. No 401K match or Tuition reimbursement either. Upper management throughout the organization carry themselves as elitists which tends to result in communication barriers. I worked there for 4 years and NEVER MET THE CEO. If you do not hold a certain title, your questions or concerns will not be addressed. This behavior is counter-productive and isn't very team player-like. If you don't like to be micromanaged then this definitely is not the company for you. If you like to work independently, this company is not for you. If you are someone who looks for growth stimulation, both mentally and monetarily, this company is not for you. If you are a self thinker, this is not the company for you. The problem is management has earned their stripes based on their prior experiences and don't necessarily understand the nuances of what a front liner does within their roles. They then rely on experienced employees to take control and manage, without taking into consideration that knowledge does not equate with management abilities. You can have a wealth of information, but you still need to know how to effectively manage people. In my personal experience, I left Convey because there was poor communication within my department which impacted my ability to do my job efficiently. There was not much support when it was brought to the attention of leadership because there was obvious favoritism in the department between management and the lead person assisting the managers of the department. This lead person has extremely poor interpersonal skills, is negative in nature and is not in the least bit professional enough to tolerate her dislikes towards people enough to allow them to do their job. Ineffective management allows this individual to basically have enough power to make it impossible to get the bare necessities to do the job because of her dislikes for employees. And because upper management does not have the knowledge this individual has, they allow this poor behavior to go on. Lastly, the building was atrocious. It's basically the receiving area for the building that is shared with another company and Convey converted this warehouse into an office. Parking is horrible and when it rains, wear your rain boots because the water rises up so high, you can barely get into your vehicle without damaging your shoes.

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Convey Health Solutions Response
8y
Thank you for your feedback. We will forward this feedback to the leadership team. Is there anything specific you can share that would improve the environment?
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Glassdoor has 635 Convey Health Solutions reviews submitted anonymously by Convey Health Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Convey Health Solutions is right for you.