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      Convo Communications  

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      Convo Communications   reviews

      3.5

      62% would recommend to a friend

      (75 total reviews)

      Jarrod Musano

      58% approve of CEO

      58% positive business outlook

      Ratings by category

      3.6

      Culture & values

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Convo Communications   has an employee rating of 3.5 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Convo Communications   employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      75 reviews
      1.0
      Jun 22, 2022

      Treats employees deaf and hearing in an awful way

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is trying to hide behind a noble mission but in the end treats employees in a very bad manner engineers, interpreters, deaf or hearing they simply don’t care. I was very honest about my family member difficult health situation and about me needing to have a stable job to support him. I was laid off in a months. No I didn’t do anything bad, 10 more people got laid off as well. Any apologies ? No of course not. No I haven’t had a chance to work for two weeks like normal companies do. Yes we all were laid off immediately in less than a minute all our accounts got deactivated.

      Cons

      Unfortunately, I don’t see any.

      2.0
      Aug 9, 2021

      Covid has made a turn for the worse

      Vrs interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Deaf Centric -Great callers -Great co-workers -Supports deaf business -Takes feedback/always open to suggestions -LGBTQ friendly -used to have plenty of time between calls which justifies pay rate. No longer the case. -We stay because we believe in what convo was and can be again.

      Cons

      -I got a mere one dollar pay raise for certification -They are no longer doing differentials despite increase in call volume - at-home workers can only process US calls. Meaning that all in-center workers are processing Canadian calls more most of the shift which is taxing. -We no longer have longer times between calls. With this, continued low pay rates, and no differentials, it’s made it very taxing on the interpreters. -My center has not had a manager on site for several months.

      Viewing 19 - 21 of 75 Reviews
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      ReviewsConvo Communications   reviews

      Glassdoor has 77 Convo Communications   reviews submitted anonymously by Convo Communications   employees. Read employee reviews and ratings on Glassdoor to decide if Convo Communications   is right for you.