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Cook Children's Health Care System

Engaged Employer

Cook Children's Health Care System reviews

4.3

78% would recommend to a friend

(812 total reviews)
avatar

Rick W. Merrill

90% approve of CEO

80% positive business outlook

Cook Children's Health Care System has an employee rating of 4.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cook Children's Health Care System employee rating is 24% above average for employers within the Healthcare industry (3.5 stars).

Reviews by job title

812 reviews
1.0
Apr 23, 2019

Cook Childrens Health Plan

Recommend
CEO approval
Business Outlook

Pros

Good benefits. Relaxed environment. Employees truly care about the patients. Many pluses to being part of the Cook System as far as benefits.

Cons

Computer system very outdated Very poor leadership. Managers/Directors are unknowledgeable, very unprofessional.

1.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Nothing. I wish there was a zero-star option.

Cons

Cook Children’s may have a good reputation for being compassionate with their patients, but they treat their employees like dirt. Communication between departments and management is a mess. There were so many things only a select few knew and the rest of us were reprimanded for doing things wrong despite never receiving the correct information in the first place. If you’re a satellite location, it’s even worse. Your facility is just another business opportunity for them. They do not care about off-campus employees at all, to the point of not even knowing what any of us even did and what type of care was given at our facility. You don’t get any paid holidays. Instead, you have one PTO pool (no sick time) that you’re forced to use for holidays, and if you don’t have enough PTO, you just have to go unpaid. You get punished if you call in or leave early, NO MATTER THE CIRCUMSTANCES. I saw people sick as a dog working with children (who are more susceptible to getting sick, mind you) just because they were afraid of being penalized with the punishing and stupid occurrence system Cook Children’s implemented. Even if it’s an emergency (like a death in the family) and you have to leave early, you will be penalized. That’s absolutely heartless and cruel. The pay is also terrible. They pay you under market rate because they can get away with it. This is a very toxic and plastic environment. All the positive nonsense they feed you at orientation is just propaganda. I wouldn’t be surprised if half the positive reviews on here were just paid reviews to keep themselves out of hot water. Do yourself a favor and work somewhere where you’re not just another cog in the machine.

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Cook Children's Health Care System Response
7y
Greetings and thank you for sharing your comments and concerns. Based on your comments, it appears that your experience with Cook Children’s was not what we would have desired. We appreciate each and every one of our staff and the work that they do regardless to the location. We take your feedback very seriously and we would like to further investigate the information you provided. Cook Children’s strives to make the working environment as conducive and harmonious as possible. Your feedback helps to identify areas in which we need to provide training and clarity on policies and practices. We would appreciate the opportunity to speak with you to discuss in detail opportunities for improvement. Please contact us via email @ ccemployeerealtions@cookcchildrens.org or directly to the manager or director of employee relations. Again your feedback is greatly appreciated. Thank you and we look forward to hearing from you to assist us in continuing our strive for improving the experience of every employee.
3.0
Aug 29, 2018

RN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good reputation-- I think...? Nice, clean facility Cheerful environment You can wear fun/colorful scrubs- no set uniform Tuition reimbursement Fun events (but they are supposed to be "for patients" when really its just the employees with nothing better to do who go) Starbucks and Chickfila on site Therapy dogs!

Cons

The work environment can be very different from one unit to the next. Upper management does not practice what they preach. RN new hires seem to often be the same type of person: bubbly attractive new-grad females from TCU or other expensive colleges. Residency program is great for new grads but excludes older nurses with experience in other types of nursing.

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Cook Children's Health Care System Response
7y
Greetings and thank you for sharing your comments. We are very sorry to hear of your disappointment and your experience. We are equally sorry that you have decided to move on. With the limited information, we are unable to effectively investigate or research your concerns. We value all feedback and strive to improve wherever we can or where there is a need. Please email us at CCemployeeRelations@cookchildrens.org to either schedule a confidential meeting or phone conversation to assist us in our efforts.
Viewing 13 - 15 of 812 Reviews

Glassdoor has 855 Cook Children's Health Care System reviews submitted anonymously by Cook Children's Health Care System employees. Read employee reviews and ratings on Glassdoor to decide if Cook Children's Health Care System is right for you.