New Management is a closed club made up of only Blue Chip members in the managed services division. After Blue Chip was acquired and their management moved into positions of power, we have seen high turnover in all their departments.
The EVP of the division is responsible for the acquisition, which then caused their main investment group to turn and sell the company. He also received a promotion to his current position after the acquisition. His first initiative when he took control was to set up threatening emails about getting your time sheet in on time. These emails are sent every Friday at 4pm ET. He has never had a meeting with the full team. So we have no interaction with him, I honestly believe that our division is an afterthought.
The Managing Director is rarely seen. He gave an introduction meeting to the staff, where it was said that he was waiting on a 3rd party vendor to take a look at the business and determine how we should move forward with managed services. He has openly said in meetings that he is excited at the direction Blue Chip is heading. He is a fast talker with very little content behind the words based on the few interactions I have had with him.
The Director of the Microsoft division can be a real bully in a meeting. He walked into a meeting with a vendor and soured a good relationship we had with them. All meetings moving forward with that vendor had an awkward feeling moving forward. You get the feeling that he doesn't like solutions, unless they come from his team. He has said in meetings when presented with a new solution, I don't have enough information to
Working with anyone on projects from the new acquisitions is a real challenge. They do not care about the overall picture for the company, only their few customers. They will sit on issues for months and bring them back to light when it is urgent, allowing them to push through bad practice solutions. Stating it is necessary or we will lose a customer. A perfect example was their Azure Expert Certification. Most of the data around managed services was falsified in order to pass. Their team moved on like everything was status quo, but none of those solutions have been built out. So essentially Core is lying to Microsoft and its Customers.
Finance department demands are ridiculous. They put together a terrible solution for time tracking and utilization that has been proven to not be accurate, but demand that the hourly employees follow ridiculous standards to reach utilization standards. This only leads to people lying and learning how to skate the system to improve their utilization. It is also driving moral to an all time low in the company.
