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      Core Digital Media

      Part of Rocket

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      Core Digital Media reviews

      3.9

      60% would recommend to a friend

      (71 total reviews)

      Jeff Hughes

      73% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Core Digital Media has an employee rating of 3.9 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Core Digital Media employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      71 reviews
      1.0
      Oct 17, 2018

      Verbally and Emotionally Abusive Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Greasy/Subpar Breakfast Fridays???? Free excel classes

      Cons

      - Internal Promotions? Nope ---only for the 10 favorite employees - Transparent? Nope - Bully employees? Yup - Verbally and Emotionally abusive Director? Yup, especially to women! - Several employees had to seek therapy for abuse by their managers? Yup. The first 3 sessions were covered by the co, but everyone needed more than 3 sessions. - Manager wrote a bullying list on team member on an internal website and HR did nothing - Employees lied to about when they will get promoted? Yup! I was specifically told I was being promoted to another department and then another day told I wasn't good enough. - Manager is allowed to make personal phone calls all day long and shop shop shop shop on the internet? Yup - Director tells their employees that they will never get promoted because they are not good enough. They offered no reasoning after that when pressed for actual performance data. - Manager hoards all the work and projects for years so no other employees can contribute to get promoted...which leads to every employee in the department leaving - Company promotes mental health with yoga, but being verbally abusive to employees is acceptable?????

      avatar
      Core Digital Media Response
      7y
      As an organization, we actively solicit feedback and input on goals, objectives, and process. Current employees have significant means to communicate directly with all levels of management. We appreciate the feedback in this review and we have been and will continue to address concerns brought forth by current and former employees. We believe this review is not an accurate representation of our company culture nor the management style we promote within the company. As an organization we believe in promoting from within. In fact, 87% of our management team was promoted into the role from within. In 2018 alone we promoted 24% of our organization (that is 30+ employees). We provide career guidance, training and performance management that allow our employees to be fully engaged in their career and have a path for growth. Regarding Transparency: We have all-company meetings every two weeks, where executives and team members present information on the state of the business, major projects, big wins and financials. This is done in order to be as transparent as possible. Our management does quarterly road shows that are a deep dive into the business goals – progress made and where we need to move to going forward. In addition, we have a performance management in place where employees set goals with their manager and meet quarterly to track progress and adjust when needed. Due to these efforts to be transparent, promote from within, and focus on employee growth, our turnover for 2017 was 7% and for 2018 it is 8%. The average tenure at CDM is over 6 years. We were awarded recognition as a Great Place to Work, as well as one of the best Small & Medium Workplaces in the country. This is an employee-driven award – they are surveyed by an outside company and only the top companies make the list. We have an amazing company culture. We empower women in this organization. In fact, 48% of our management team is female. We do not discriminate in any way in this organization. We promote based on team member performance, simple as that. We will continue to learn from these experiences and do our very best to provide an environment where everyone feels safe and supported.
      2.0
      Oct 16, 2018

      Minimal work life balance, unclear vacation policy, management problems

      Project management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Really not many pro’s other than the regular office write-offs that most millennial focused companies offer to include: - Free breakfast on Friday's (although these are disappearing fast) - The office is nice and modern - Regular onsite training with free lunches

      Cons

      Factory Style Time Management Practices in Tech: Non Transparent vacation policy. Hours worked counted and tracked by HR and management to gauge loyalty, often leads to technology worker’s sticking around to late in the night as fear based practices of job security remain. One particular instance I will never forget is the great fires of 2017 and how the 405 was barely passable from the SFV. My manager, who seemed unfit for the position, acted as though this was not the case and didn't allow me to work from home even though I physically couldn’t get to Playa Vista from the San Fernando Valley. Eventually HR stepped in and sorted it out but it was just one highlight of inappropriate behavior from a problem manager. Advice to HR would be to rename the vacation policy “ if your manager likes you enough to let you off - but you must work harder to compensate “. For instance, when asking my manager for time-off to return home to visit family which was totally within the acceptable two weeks standard per year, the response would astound any working professional in technology today. “ Why do you you want to go home, I can’t just grant you time-off for no reason”. The manager, a grating autocratic persona who exhibited no empathy for the team with which they managed forced me to divulge information of unwell family members for apparent valid reasoning to approve my time off. The time-off request was made aware to the manager in April 2018 for a trip to occur in September, more than 6 months notice for a period of one week. In addition to the distasteful (and I don’t know - illegal?) practices within which I was forced to request time-off, the manager then made it her mission to find projects that I would need to take on in order to “ make up for the week I was taking off “. For an employee like myself, I get that when personnel time is coming up, one usually puts in extra effort to ensure sufficient coverage etc. But these situations were by-far-and-large out of the ordinary. While verbally “ approving “ the week off, the manager continually brought it up in my weekly 1/1’s as a bargaining tool, and actually didn’t officially approve the request in ADP until 1 day prior to my departure. HR acknowledged the inappropriate behavior and replaced that manager with a junior counterpart, which made matters worse as this person was untrained, had poor people skills, and sought endless spreadsheets with colors and fine details to illustrate big picture work. Micromanaged. The ordeal ended with 50% of the team securing employment with competitors and left a visible mental scar, and a solid “ bad experience “ in our collective career histories. It was unreal. Our team had invented jokes in order to tolerate and process the behavior we were collectively experiencing. When late by 10-15 minutes in the morning (not hard to do in LA) we would joke that one would receive “ corporal punishment “ for the occurrence. Not at all the type of thing people think they would experience in a job, on the west coast, in sunny california, in 2018. Word of warning for job seekers. If you’re in need of a paycheck and value a work-life balance, do not apply for jobs or interview with this company. In anticipation of the HR response. This review is not that of a disgruntled ex-employee but someone who wanted to share their experience in order to help prospective job-seekers going forward. If half the people were to share their experiences here more often, then I think HR would be motivated to try and deal with their organizational problems, instead of hoping they will go away. Other cons: - Work estimation techniques flawed - Culture Of Chaos - Low integrity - Bullying

      avatar
      Core Digital Media Response
      7y
      We appreciate the feedback in this review and we have been, and will continue to, address concerns brought forth by current and former employees. We believe this review is not an accurate representation of our company culture nor the management style we promote within the organization. We thank you in advance for reading this and considering our point of view Core Digital Media strongly supports its employees and that has been reflected in our Great Places to Work award we received this year. This award is generated through employee response to a vigorous vetting process where only the top companies are awarded this honor. In fact we recently made the Best Small & Medium Workplace list for 2018 Our average tenure at CDM is 6 years with non-leader tenure at 5 years. We believe this demonstrates a company culture built on trust and career growth. Our vacation policy is similar to many companies across the industry and is made clear to employees before and after they join, as well as found in our employee handbook. Hours worked are not tracked for any purpose outside of payroll and certainly not to gauge loyalty. We have a flexible time off policy where the employee requests time off, and the manager must approve it, and the business must be able to accommodate the employee being out of the office. Across our organization our employees are taking, on average, just under 4 weeks of vacation per year. As a company we value a work/life balance and encourage vacations as we realize the value of time away from the office. While we strive to provide an environment where all employees can succeed and feel empowered we realize that at times issues can arise between the employee and their manager. In the instances described in this review, HR was made aware and stepped in to resolve the issue - including switching to a new manager in an effort to resolve the issue. We do not encourage a micromanagement style for our managers. That being said, if there is poor performance that warrants more attention and guidance from a manager, we will address that accordingly. If an employee is consistently late, missing meetings, providing false information, and not performing the duties of the role, the manager is forced to intervene and work to resolve these behaviors. This sort of behavior is not tolerated due to the effect on the business as well as the effect on the team members within the department. As an organization we take accusations of bullying, fear and abusive behavior very seriously. We have looked into, and will continue to monitor any accusation of this sort. That is not who we are as a company and we will do whatever we can to prevent this. Finally, as an organization we plan fun events for the company that will get them out of the office and allow them to socialize with employees outside of their department. These events are not mandatory to attend and have no bearing on a discount on health insurance or our wellness program. These events are simply an opportunity to take a break and have some fun with your coworkers and they are well received within the organization. We appreciate the feedback and will do our best to learn from this. We feel that we have an amazing company culture as well as the best employees. We work hard every day to maintain this culture, and work with our employees on career growth all while running a successful business.
      4.0
      Oct 8, 2018

      Customer Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong company culture - attempt at being transparent as a company. -Managers are invested with both company objectives and employee moral. -Structure with goal

      Cons

      -can be a challenge to move up in the company.

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      ReviewsCore Digital Media reviews

      Glassdoor has 74 Core Digital Media reviews submitted anonymously by Core Digital Media employees. Read employee reviews and ratings on Glassdoor to decide if Core Digital Media is right for you.