Corpay reviews

2.9

40% would recommend to a friend

(1,188 total reviews)
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Ron Clarke

44% approve of CEO

48% positive business outlook

Corpay has an employee rating of 2.9 out of 5 stars, based on 1,188 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Corpay employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

The company growth strategy is just huge, the innovation of our new products and the service we are looking to provide to our customers will become world class. It’s a very fast paced environment and processes change continuously but that’s why I love it. Working in sales generally has a lot of benefits but Fleetcor really do throw money at their sales team. Constant incentives, vouchers, holidays, hospitality football tickets, time off, shares etc etc and all on top of your basic package and commission! As standard we get 25 days holiday with the option to buy 5 days, we never work a weekend or a bank holiday. Our pension scheme is great (not like the NHS but great) Fleetcor isn’t for everyone but it’s definitely for me!

Cons

I would love to look how we develop our social status in the community, supporting charities, volunteering etc. We do some great work but helping others naturally makes people happy. We don’t yet have a flexible working policy and I think we would have a far more productive workforce if we introduced it but I’m sure in time these things will happen.

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Corpay Response
6y
Thank you for taking the time to leave a review, we appreciate your feedback and will certainly take it on board. In regards to our corporate responsibility and volunteering policy, we have been holding activities across the UK businesses which our social teams in each location support however, we would always like to do more. FLEETCOR encourage supporting charity events and often pledge to match funds raised by employees. Recently, our colleagues climbed Snowdon for Dreamflight and raised a significant £4685 as well as FLEETCOR donating £3500, raising over £8000 enabling two children with life limiting illnesses a place on holiday of a lifetime. Our teams have also recently taken part in the JP Morgan Corporate challenge in London, our teams up in Knaresborough and Leeds volunteer their time to help with gardening at Henshaw Garden and Arts Centre and our Swindon office regularly fundraise for Brighter Futures at Great Western Hospital.
4.0
Jun 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits package - PMI is above the likes of AxA/Bupa Enhanced Paternity / Maternity pay Free parking (Swindon) On site resteaurant Flat organisation structure - direct engagement with execs regardless of level Social and employee engagement has really stepped up in last 12 months showing they are listening Flex work within reason If you do a good job, you seem to be loaded with more responsibility which is great for development (albeit with no salary review in the short term). Depending on area - good internal promotion structure but lacking between operational/team leader to Head of/Director. Exciting things happening with new products coming up!

Cons

HR, while extremely helpful are hampered by process for even trivial queries While communication has gotten better we can do a lot more Noticed some areas are locked down to no flex work - Should be consistent across the company. Access to training or career development is limited without being pro-active At the end of the day, the business is there to make money for the shareholders in the US. Sales is king and so it has that ruthless feel sometimes without any clear values for the rest of the staff.

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Corpay Response
6y
Thank you for your review! We’re glad you have noticed that our Employee Engagement has improved over the past 12 months, we have been working hard to implement new initiatives to keep our employees engaged; we have lots more in store for the rest of the year including more ‘Lunch n Learns’ with a nutritionist across all sites, mental health wellbeing workshops and much more so keep your eyes peeled. If you feel that we can be doing more as a company, we hope that you took the opportunity to voice this and support HR in enabling change in our ‘Your Voice’ engagement survey we released in June and if you wish to voice your opinions further, we do have a ‘Bright Ideas Box’ located at every site where you can submit your ideas. In regards to consistency in flexible working, flexible working requests are open to all areas of the business and are considered by all areas of the business where submitted. However, as with all businesses, it isn’t always possible to accommodate these requests. We’re sorry you feel that access to training or career development is limited. Training and career development is a key area of an employee’s continuous development plan; a training budget is set each year for each department and this should be discussed with your line manager at your appraisal or development 1:1. We in HR are always looking at ways to improve our employee experience and find ways to reduce processes. We launched a new people platform, ‘Your Workday’, enabling employees to self-serve across Europe. As a company, we are trying to become more digital and look at areas of the business we can improve our employee experience through technology on an ongoing basis.
2.0
Jun 5, 2019

Cater to sales before any other department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good hours, higher pay to start than most in the area

Cons

They cater to sales reps. I understand that is how revenue comes in but don’t forget about the people on the back end that keep the customers happy after their sales rep is done getting commission. They let go of people that have been there for years without even tryin to find other positions. They outsource customer service and don’t properly train which causes more issues.

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Corpay Response
6y
Thank you for your feedback. The business is looking at the current reward and recognition scheme and how we can improve it. Please keep sending in your bright ideas in the ‘Bright Ideas’ box we have located at each site in the UK so that we know what you would like to see from our new and improved scheme and cater it to our employees wants and needs. We’re sorry you feel more effort needs to be made in ensuring all departments are happy. We recently launched our ‘Your Voice’ confidential employee engagement survey to ensure we hear all employees. This survey will enable us to recognise and address any areas where engagement is needed.
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Glassdoor has 1,279 Corpay reviews submitted anonymously by Corpay employees. Read employee reviews and ratings on Glassdoor to decide if Corpay is right for you.