Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 773 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Maintenance Technician .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Resident Experience Manager (15) , Maintenance Technician (14) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 58 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 53 reviews)); "Great pay but not for the hours." ((in 50 reviews)); "The people are great and passionate about what they do." ((in 33 reviews)); "great commission pay and they give you money for uniform" ((in 21 reviews))

What are the cons of working at Cortland according to real employee reviews?

"Upper management is blind to the weaknesses of its CMs and supervisors." ((in 25 reviews)); "No work life balance exists" ((in 24 reviews)); "The preconstruction team is great but is led by incompetent managers who are not qualified and are terrible managers." ((in 17 reviews)); "Double standards and favoritism as well as high expectations without proper training." ((in 12 reviews)); "Long hours and weekends are required" ((in 10 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(750 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

750 reviews

1.0

Jan 2, 2020

Extremely disturbing how this company functions

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Commissions are okay since you're usually taking on the work load of a full staff all by yourself.

Cons

Always understaffed!! Too busy to do any training. Management will nitpick at certain staff and cover up incidents done by favored staff. If maintenance needs a higher budget to make repairs the money will be taken from their bonuses. Also, Colorado requires employers to payout earned vacation time but Cortland has in their handbook they don't have to. So basically you could work like crazy because they're always short staffed, earn a bunch of vaca and then get terminated and get nothing. Disgusting.

Cortland Response

6y

Hello! We’re disappointed to hear that your associate experience didn’t meet our Cortland expectations. We understand that being on site can get hectic, but we always seek to provide our residents and associates with the best support. Yes, sometimes maintenance may need a higher budget for certain repairs, however it does not get taken out of their bonuses! If that is the case, please reach out to your Director of Operations so we can get this resolved. We’re also aware of all state laws and we always ensure consistency in the application of our policies and procedures.

1.0

Dec 23, 2019

Disappointed

Community manager

Recommend

CEO approval

Business Outlook

Pros

I had a great team, those who worked together locally were are supportive and worked together.

Cons

Zero upper management support, retaliative company.

Cortland Response

6y

Hi, there! We don’t enjoy hearing that an associate’s experience was anything less than our Cortland best. We strive to ensure our management structure is always improving, which is one of the many factors that has made us an industry leader! We can assure you that leaders at all levels have their boots on the ground to ensure they’re supporting you, your team, and your community. – Jonathan Tucker, EVP of Operations and Facilities

5.0

Nov 21, 2019

Cortland DFW is Amazing

Community manager

Recommend

CEO approval

Business Outlook

Pros

Leadership. I have been through quite a few leaders within Cortland. (some due to structure change, some due to position change) and I have grown beyond where I ever believed I would be by now in my career. I feel that Cortland is a company that will push you to be better and, if you have the grit, you will be better. I have been promoted 3 times within two-years, every single time being thought of due to my individual strengths. You will need to be open to hearing the good and the bad feedback but truly if you want somewhere to grow this is the place.

Cons

Working from home more often would be awesome but that's not reasonable for my position.

Cortland Response

6y

Hello, Cortlandian! Our efforts in being an emerging leader in the multifamily housing market have come from our awesome leadership. Cortland leaders always push their associates forward to be the very best versions of themselves. It’s true – anyone who works hard will be rewarded. It’s the Cortland culture, and we’re glad you’ve adopted our mentality! #HaveTheCourageToBeBetter – Jonathan Tucker, EVP of Operations & Facilities

Viewing 511 - 513 of 750 Reviews

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Cortland reviews

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Reviews by job title

Extremely disturbing how this company functions

Disappointed

Cortland DFW is Amazing

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