Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 773 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Maintenance Technician .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Resident Experience Manager (15) , Maintenance Technician (14) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 51 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 48 reviews)); "Great pay but not for the hours." ((in 47 reviews)); "The people are great and passionate about what they do." ((in 37 reviews)); "Leadership is great." ((in 17 reviews))

What are the cons of working at Cortland according to real employee reviews?

"No work life balance exists" ((in 25 reviews)); "Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "Terrible Managers" ((in 18 reviews)); "Long hours and weekends are required" ((in 10 reviews)); "Bad management, management constantly moving the goal post and not fulfilling promises to employees, promoting the job as a hybrid role yet employees only work from home on Saturdays which is required, working six days a week, having to work back to back to back weekends if the schedule isn't in your favor that month, having to pick up the slack of other employees that you work most close with, not being paid enough to qualify to rent your company's apartments even at a discounted rate, favoritism of other employees and it benefitting them (i.e." ((in 5 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(750 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

750 reviews

2.0

Dec 14, 2018

Beware of Cortland’s construction side “Cortland Build”

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very nice office, parties, plenty of opportunities.

Cons

Where do I begin......the turnover rate in construction is the highest I have ever seen. They hire/fire and people quit on a weekly basis. The work/life balance is nonexistent. You will end up working nights and weekends with no acknowledgment. The development, CASK supply, interior design, and construction teams are always pointing fingers and have many internal issues. They act like they care about their employees but it is all about profit and politics. If you notice.....there aren’t many people who work with Cortland that have tenure. So many people come and go and the most of the original construction managers are no longer with the company. The project managers are treated like dirt. The preconstruction team is great but is led by incompetent managers who are not qualified and are terrible managers. At Cortland Build, it’s about who you know and how much you suck up to your boss. Your experience/work ethic will not matter if you are not buddy buddy with the upper management. I have heard stories of people not passing the interview process but still getting hired because of a connection within the company.

Cortland Response

7y

Hello, Cortlandian. As you can imagine, that was not a fun review to read. Since you took the time to list your pain points, I would like to take the time to address them. Regarding turnover rates, we are currently restructuring Cortland Build to support our growth and development in a different direction, and that can come with some turnover. We also understand that projects can sometimes take more time than anticipated, but you always have your team to support you and help you – and we wish to help you succeed as well. You mentioned investing in training for our associates, and we do. We have countless trainings, including those specific to Cortland Build, to develop associates at all levels. I encourage you to explore our Spark page in Cortland Connection to learn more about our Talent Development program. Also know that we have an open-door communication policy – meaning you should feel able to address any concerns you have with your manager or upper management. Should you wish to continue the conversation, please reach out to me at steve.mauro@cortlandbuild.com. I look forward to hearing from you. -Steve Mauro, VP Construction Operations

5.0

Dec 14, 2018

Work for a company that cares

Leasing professional

Recommend

CEO approval

Business Outlook

Pros

Putting the employees first is the thing that makes this company stands out against others.

Cons

Rapid growth leads to some mismanagement in same cases.

Cortland Response

7y

Hey there, Cortlandian! Associates like you are the reason we’re successful – and we want to make sure at every step that our associates know they’re valued. Best-in-class benefits and numerous trainings to develop personally and professionally are just a few ways we show our appreciation. Still, with our growth does come some growing pains, and we’re constantly working to remedy those. If you have any suggestions, we encourage you to speak to your manager! #GrowTogetherAndPlayAsATeam -Ashley Gordon, VP Talent Acquisition

5.0

Dec 12, 2018

Leasing Agent

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Cortland stands firm on what they believe. Residents aren't only a business, they are a priority. We are paid well and are constantly trained to be the best we can.

Cons

Manager / Leaders aren't fully qualified for their positions sometimes.

Cortland Response

7y

Hello, fellow Cortlandian! You hit the nail on the head – our residents truly are one of our highest priorities. Our focus on creating an unparalleled resident experience drives most everything we do as a company, and you, as a Leasing Consultant, are the face of Cortland that our residents see, and we thank you for helping us provide that experience. Our trainings are designed to help you better deliver that resident experience, but it doesn’t stop there. We have trainings for associates at all levels to help each associate grow in their role, which is why we’re revamping our trainings, including Leader’s Lab. Thanks for being a Cortland ambassador! #LoveWhatYouDoAndLetItShow -Trey Lopez, Director of Operations

Viewing 553 - 555 of 750 Reviews

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Cortland

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