Cortland reviews

3.4

55% would recommend to a friend

(752 total reviews)
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Steven DeFrancis

66% approve of CEO

52% positive business outlook

Cortland has an employee rating of 3.4 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

752 reviews
2.0
Aug 29, 2016

Assistant Community Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upbeat, initiative and pay is decent

Cons

Upper management (AOM & DO) are extremely unprofessional. If they come to the property, it isn't to "help", its to chat about their children, hair, etc. The worst part is the gossip about different employees which makes you feel uncomfortable when your superior is speaking badly about your peers.

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Cortland Response
9y
Our EVP of Operations, Melanie French, read this review and wanted to respond personally: I am sorry to hear about the environment you describe. It is not in alignment with the culture and professionalism that defines Cortland. Our community teams are at the heart of our business and we take great pride in the teamwork and positive culture we hear about from our associates across the country. A better understanding of your concerns and experience would be helpful to me in resolving the concern that you raise. Please feel free to reach out to me personally at melanie.french@cortlandpartners.com so that I can set up a time to visit with you in person or by phone. Thanks!
5.0
Aug 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company good move up opportunity

Cons

More overtime plenty of work

3.0
Aug 23, 2016

Being a Manager does not equate to being a leader!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay Great benefits Caring people at the corporate level growth opportunities

Cons

While Cortland management is an amazing company! With so much to offer, my experience with onsite management has been by far the worst experience of my life. You don't realize how important and necessary it is to have a manager who is a true leader! Until you encounter a "manager" who constantly throws their title in your face, belittles everyone who is "beneath" them etc. the manager whom I worked for did not care about the team! To have a member of a team, a "family", and not know that this persons child is on life support because employees don't feel comfortable enough to speak to them, to have a manager who tells you "do what I say not as I do", to have a manager who talks with their assistant manager about other employees negatively, to have a manager that consistently threatens the team that they will be terminated, to have a manager who does not care about your growth, does not care about anything other than their title and the power/control that it gives, is the absolute most dangerous type of manager that one could ever have as a property manager. To have an entire team/staff that does not feel valued, appreciated, and expendable is dangerous! To go home and not know whether you will be terminated or to have it thrown in your face that they are "salary" and we aren't so they are able to do whatever, whenever! To be so stressed and torn down physically, mentally, and emotionally to the point that you have a nervous break down. To have my doctor tell me that he advises that I quit due to the stress and that it is causing Me to have afflictions that I've NEVER had before! The manager constantly pointed out negatives but absolutely never gave us any type of positive reinforcement. I am writing this review not to bash the company but to enlighten people on just how important it is to listen and pay attention to the onsite personnel!

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Cortland Response
9y
Our EVP of Operations, Melanie French, read this review and wanted to respond personally: We cannot thank you enough for sharing this feedback, and we only wish we had received it sooner so we could have found an immediate resolution for the apparent concerns at your community. I am so sorry to hear what a negative environment you’ve experienced with your onsite management, and I would love to speak with you more in depth about this situation. Our community teams are at the heart of our business, and we take great pride in the teamwork and positive culture we have built here at Cortland. Gaining a better understanding of your concerns and experience will help us to better understand our challenges and breakdowns in communication – and come to a resolution that will ensure we work through these issues now and prevent them in the future. Please reach out to me at melanie.french@cortlandpartners.com so I can personally address your concerns. Thank you very much! Sincerely, Melanie
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Glassdoor has 775 Cortland reviews submitted anonymously by Cortland employees. Read employee reviews and ratings on Glassdoor to decide if Cortland is right for you.