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      Cortland

      Engaged Employer

      Cortland reviews

      3.4

      54% would recommend to a friend

      (750 total reviews)
      avatar

      Steven DeFrancis

      68% approve of CEO

      52% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Work/Life balance

      3.0

      Senior management

      Cortland has an employee rating of 3.4 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      750 reviews
      3.0
      May 16, 2023

      Great company at first- then culture shifted for the worse.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great technology setup and ancillary support. Lots of additional training offered and often promoted from within.

      Cons

      Managers are often overworked due to DO’s being extremely overworked and handling too many properties. A lot of employees are underpaid with no negotiating room and culture completely shifted with little regard to teams or property needs.

      avatar
      Cortland Response
      2y
      Hello, Thank you so much for taking the time to share your feedback with us. It is disappointing to hear that you have felt as though the culture has shifted recently as we continue under the guiding principles of our core values to maintain that. While life at Cortland can be busy, it is never o ur intention for anyone to feel overwhelmed or undervalued. If you wouldn’t mind, we would greatly appreciate an opportunity to speak with you regarding these concerns. Could you please reach out at talentresources@cortland.com? We look forward to assisting you. -Ashley G., Vice President of Acquisition
      2.0
      May 10, 2023

      Just don't work here

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is some opportunities for growth but you have to put up with a lot to get them. Many of the associates are great and their is a lot of team building, it just stops at the management level.

      Cons

      The company culture is slipping, they don't even abide by their own guidelines when it comes to employee expectations. There is no support to fix problems and if you bring up an issue there is a higher chance you're risking your employment and actually being helped. Corporate puts no stake in the value of their people and will happily place blame on individuals if it takes it off of them. It's just becoming an increasingly sad and exhausting place to work.

      avatar
      Cortland Response
      2y
      Hello, Thank you so much for taking the time to leave us your feedback and for being an associate at Cortland for over five years. At Cortland, we believe that the success of our company is largely dependent on our adherence to our company’s core values. We do our best to work with these values as a guide in everything we do, so it is very disappointing to hear that you have had these experiences during your time with us. In particular, one of our core values is to do the right thing for the right reason. In some instances, this means taking responsibility when things go awry. I would greatly appreciate a chance to speak with you in regards to these concerns and how we can work to avoid similar frustrations moving forward. Could you please reach out at kerry.crowley@cortland.com to discuss? I look forward to assisting you. -Kerry C., Managing Director
      3.0
      May 9, 2023

      Decent job

      Maintenance technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discounts on apartments Good work atmosphere Provides tools necessary

      Cons

      Pay doesn’t correlate with expectations of job High turnover due to burn out

      avatar
      Cortland Response
      2y
      Hello, Thank you for taking the time to leave us your feedback on your experience working at Cortland. We’re very happy to hear that you enjoyed the atmosphere and resources provided to you during your time with us. We strive to create a friendly and welcoming environment for all of our associates ! It is disappointing to hear that you experienced some burnout. We know working onsite can be a very busy job and do our best to offer competitive compensation and benefits. If you would like to discuss this experience further, please feel free to reach out to me at niki.kingry@cortland.com. I hope you have a great week! -Niki K., Director of Operations
      Viewing 184 - 186 of 750 Reviews
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      ReviewsCortland reviews

      Glassdoor has 773 Cortland reviews submitted anonymously by Cortland employees. Read employee reviews and ratings on Glassdoor to decide if Cortland is right for you.