Cortland reviews

3.4

54% would recommend to a friend

(751 total reviews)
avatar

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Cortland has an employee rating of 3.4 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

751 reviews
4.0
Oct 3, 2022

A….

Recommend
CEO approval
Business Outlook

Pros

Good salary structure, free lunch

Cons

Work load and working hours

avatar
Cortland Response
3y
Hello! Thank you so much for taking the time to leave us a review of your time at Cortland. We're so happy to hear that you have had a positive experience and have found the job to be exciting! If there is ever anything else we can do to improve, please do not hesitate to let us know. Have a great week! -Talent Resources
2.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

One of the biggest take aways I had while at Cortland was the people and the relationships I made. All of us veterans were a tight group of people. We made things happen, and we watched the fruit of our labor flourish. Now we are all leaving. That should be a red flag. But I do not think you care.

Cons

Lots of new leadership who have no clue what Cortland culture is and how to promote it. Seriously low level of internal customer service. CSC associates can be rude and arrogant just because they work there. New support team members are clueless about really supporting others. You are here to serve not to be served. C Suite lacks real leadership -little empathy or emotional intelligence. No people skills. Operations leadership is arrogant and hateful and has no capacity to lead- only to manage the status quo, but cannot hold vision and inspire others to follow. There is a serious lack of authenticity therefore they spit and sputter, but make no serious strides with those who are under them. There is a real detached reality from the glass tower to the field as in most companies. You have lost your way. You are not what you used to be.

avatar
Cortland Response
3y
Hello, As a company that takes pride in pushing for innovation in the multifamily industry and coming from an associate who has been with Cortland for so long, it is disappointing to receive this feedback. However, we greatly appreciate you leaving your candid feedback, as it allows us to continue to look for ways to improve and evolve to better fit the needs of our residents and associates. At the Community Support Center, we all strive to be a valuable support to our onsite associates. While Cortland is growing very quickly, we never want to lose sight of that or the core values that our company was built upon. We would greatly appreciate the opportunity to speak with you and see what we could have done differently in your experience. Could you please reach out to us at talentresources@cortland.com at your convenience? We look forward to hearing from you. -Your Talent Team
Viewing 235 - 237 of 751 Reviews

Glassdoor has 774 Cortland reviews submitted anonymously by Cortland employees. Read employee reviews and ratings on Glassdoor to decide if Cortland is right for you.