CosmoProf reviews

2.8

37% would recommend to a friend

(24 total reviews)
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Denise Paulonis

41% approve of CEO

30% positive business outlook

Reviews by job title

24 reviews

Reviews about "Diversity & Inclusion"

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1.0
Jul 16, 2025

Just a number

Recommend
CEO approval
Business Outlook

Pros

Hours Discount is really nice

Cons

Manager very difficult and shows favoritism, not professional and after almost 8 year there I felt discarded

3.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Discount, Store Hours, Education, Inclusive

Cons

Limited hours, only cares about credit cards and class tickets. CAN NOT go over hours

1.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

The customers were the only bright spot — working with licensed professionals and helping them find what they need was genuinely rewarding. • Discounts and product education opportunities were a nice bonus. • Other store managers were kind and helpful — it’s just a shame they were just as overworked.

Cons

There is zero training for new managers — you’re expected to figure it all out on your own while meeting impossible expectations. • If you ask questions, voice concerns, or challenge unfair practices, you’re quickly labeled as “difficult” and pushed aside. • The company plays blatant favorites — if you’re not one of the brown-nosers or corporate darlings, you’ll be alienated, ignored, or quietly edged out. • Constant budget cuts make running the store feel impossible. Many managers use their own money just to keep things functioning. • No work/life balance. You’re expected to sacrifice your mental health and personal time just to keep your head above water. • Corporate communication is poor, and decisions are made without input from the people actually running the stores.

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Glassdoor has 776 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.