CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
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Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
3.0
Jul 23, 2019

Big Company Little Compensation

Recommend
CEO approval
Business Outlook

Pros

Full size samples when new product launches occur but this is far and few between or when the store manager decides who gets them. Current DM for western Canada is wonderful and wants the stores to succeed

Cons

Higher up does not care about store staff. Extremely high turnovers in store. Little to no incentive to stay with the company at store level. Staff are treated like criminals when any errors are made and not spoken to in a timely professional manner or you hear about a supposed error you made from a coworker. Warehouse shipping is constantly wrong and stores submit reports to fix inventory/shrink but when inventory counts come they base it off what was shipped via the warehouse even if it was incorrect. Makes for a frustrating time and large shrink. Constant errors with flyer prices and descriptions along with sales tags being poorly worded/price wrong. Lack of communication from store management. A POS system from the early 90’s for a multinational company that constantly breaks down.

1.0
Oct 12, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

The customers are great! If you dig in you can learn so much. The beauty industry is fun.

Cons

Lack of communication from senior management. The turnover in senior positions is unreal which leads you to believe there are missing links, and incompetence. They do not pay their staff what they deserve, and this is one of the main reasons why the turnover is so high.

2.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Freebies. Decent commission. Meet some great people in the beauty industry. Great marketing materials. I cant think of anything else good.

Cons

All divisions compete against each other. Nepotism in management. Unrealistic goals. Not proactive or forward thinking. Managers with no salon experience.

Viewing 718 - 720 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.