Does CosmoProf pay their employees well?

According to anonymously submitted Glassdoor reviews, CosmoProf employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at CosmoProf. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at CosmoProf?

40% of CosmoProf employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CosmoProf 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at CosmoProf?

Sales Associate (183) , Store Manager (111) , Assistant Manager (50) , Manager (35) , Retail Sales Associate (28) , Associate (11) , Sales Associate/Cashier (11) , Dsc (9) , Sales (9) , Store Associate (9) , Customer Service Representative (8) , Assistant Store Manager (7) , Key Holder (7) , Retail Store Manager (7) , Sales Representative (7)

What are the pros of working at CosmoProf according to real employee reviews?

"Free product and working with hair professionals" ((in 37 reviews)); "Great benefits and hours !" ((in 25 reviews)); "I had great coworkers there" ((in 22 reviews)); "The people I worked with were great and the customers are even better." ((in 22 reviews)); "Discount and flexible hours for students" ((in 19 reviews))

What are the cons of working at CosmoProf according to real employee reviews?

"The pay is low and the stores are not particularly pleasant to spend a lot of time in." ((in 136 reviews)); "Upper management does not care" ((in 49 reviews)); "Bad management from corporate and store management." ((in 48 reviews)); "It's just above minimum wage." ((in 15 reviews)); "Was there for 8+ years and the raises are a joke." ((in 13 reviews))

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CosmoProf

Part of Sally Beauty

CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)

Denise Paulonis

47% approve of CEO

32% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.5

Compensation and benefits

2.4

Senior management

2.4

Career opportunities

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

764 reviews

1.0

Sep 24, 2016

Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- flexible scheduling - free promo items and samples every now and then - 20% discount

Cons

- district manager had no responsibility - manager offered little encouragement - went through visible minority employees quickly - did not care about scheduling conflicts - favouritism with employees - didn't care if you were a hard worker, took advantage of you if you were - very minimal wage increases after a year of work

1.0

Jun 2, 2016

Horrible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Customers helping people usual retail satisfaction of helping others achieve what they need to purchase whether be it color or professional products not to forget the classes as well

Cons

Seriously poverty pay for so much depending on the sales associate whether be it inventory or stock or having to work the floors alone because other associates stay in the back and do paperwork for hours on end not to mention the points on the website that you can't promote if you don't touch the till so the assistant manager gets them all anyway so for the few trial size freebies given every month being thrown under the bus even though being a licensed hairstylist and thinking that you're part of a team when in reality the others are just waiting and plotting to get you off the team is a few reasons why I left

3.0

Jun 10, 2026

Enjoyable work environment, but challenging customers

Manager

Recommend

CEO approval

Business Outlook

Pros

I like working there most days. Easy

Cons

Customers are surprisely hard to deal with

Viewing 721 - 723 of 764 Reviews

Jobs at CosmoProf

Sales Associate - CosmoProf Store # 08800

CosmoProf Beauty Associate

Cashier/Sales Associate

Sales Associate - CosmoProf Store # 09371

Sales Associate - CosmoProf Store # 87099