CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
avatar

Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
4.0
Nov 29, 2024

Full time employee

Recommend
CEO approval
Business Outlook

Pros

Flexible work balance Good perks

Cons

Sometimes lack of inventory can make it difficult

1.0
Sep 8, 2024

Loved my coworkers, hated the company

Recommend
CEO approval
Business Outlook

Pros

I had great coworkers there

Cons

A lot of people know that this company is a crap shoot. Corporate doesn’t understand the industry at all, introducing new brands that sit on shelves, instead of buying products that people actually sell. The lack of stock is insane for stores in Canada, the amount of times my team and I told people to go to Amazon was ridiculous. As a supply store, we should have the supplies for our customers. How else are the stores going to make daily quotas? They pressure you to sell tickets for an online hair show every few months, and if you don’t sell the set amount. No raise, bad review, backlash from DM (found out it reflects on them). No one wants an online show, they want in person shows. I’m not going to ask the customers every time they come in to buy a ticket. The pressure on CCS/CCC for making colour sales in small towns is ridiculous. People are going to buy what they need, not what they want, not in this economy. Sure they save a dollar or so on quantity pricing, but no one has the money to buy hundreds of dollars worth of colour. Lack of stock in colour lines, popular lines being discontinued. The list goes on. They put pressure on you solely for colour sales and if the numbers don’t go up, you get in trouble. Not getting enough likes and followers on social media? You get in trouble. You get an 80cent raise for taking the position of CCS, and let me tell you, it’s not worth it. Plus we aren’t social media managers, and definitely don’t get paid enough to be one. Oh and don’t forget, if your store has to shut down, it’s solely your fault. (I was told that by my DM)

1.0
Jun 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Discount on products They hire anyone regardless of license or certification (also a con- see below)

Cons

Terrible compensation The manager is unprofessional, rude, extremely arrogant, prejudiced and two-faced Poor training on industry and products They hire anyone who is interested in the industry; if you don’t have a license, that’s fine, but you will struggle to answer any questions presented to you by hair stylists and anyone else who shops there = frustrated professionals trying to get assistance with just about anything

Viewing 727 - 729 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.