CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
avatar

Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
1.0
May 15, 2024

New DM’s power trip

Recommend
CEO approval
Business Outlook

Pros

Was great until both eastern Ontario and Atlantic DM’s left.

Cons

Promoted 2 Power happy managers that just gossip about everyone and look down on all managers except their former buddies. Both should be let go for bullying, harassment and pure unprofessional tactics.

5.0
May 31, 2023

Loved my job!

Recommend
CEO approval
Business Outlook

Pros

Great store, great education for professionals, really good discount at Sally’s and CosmoProf. Nice helpful District manager and store managers across Ontario to lean on for support. A lot of apps for finding information on your own. Great bonus for store manager and sell certain products and get extra $$ on pay!! Benefits are great even for part time. Hours are great as no evening shifts and done by 4 on weekends!

Cons

Small teams, not enough loyalty from part time that call in sick often. Some managers talk behind each others back about everybody, guess you get that everywhere!

3.0
Dec 28, 2022

Awful manager and district manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff discounts Lots of education Great hours

Cons

Manager bullied most store employees as well as her assistant manager Lots of inappropriate gossip regarding her staff Would insult staff for following Planograms that she would have changed and not advise the staff prior to assigning the work. Would dismiss her assistant manager infront of us. Be rude to customers to the point many would come back when she wasn't scheduled to work in the store. The whole store quit on her being promoted. The old manager was so much better and fair with everyone. The few that stayed ended up quitting and/or asked for a store transfer. I don't understand why head office would keep such a toxic individual. It was clear she wasn't in the right team. Her reputation follows her as when shopping at different locations, they all had at least one negative interaction with her. Which is very unfortunate because she could of been such a great source of information and wisdom to create so much buzz regarding products, techniques and secrets of the trade. She needs to brush up on her people skills and be professional on the Job. She has so much to offer that would of benefitted the growth of her store as well as her employees. But with - no accountability for anything, - constantly passing blame on other employees - instigating divide amongst the staff These are sure ways to have - a negative impact on store revenue - employee morale - bad customer interactions It just leaves a lasting impression. The kind nobody wants. Ditch the attitude and people will be more encouraged to want to stick around at the st albert location. Kudos to the fort road location. Amazing manager and always pleasant professional and respectful interactions. That manager has synchronicity with her staff! She will definitely move up the corporate ladder. She was even such a great help to other stores as well! If we couldn't reach management, she was always happy to help and had a natural flair for teaching and passing on store knowledge. The very short amount of time we saw our manager exhibiting that same kind of enthusiasm and compassion to the select few employees she hired after losing all her staff. I definitely would of made this my long term plan. Now I sit and wait till she goes woek elsewhere before I ask ro be reinstated

Viewing 730 - 732 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.