CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
avatar

Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
1.0
Jan 6, 2024

Compen

Recommend
CEO approval
Business Outlook

Pros

Working with customers, being in the beauty industry, free products, good employee discounts

Cons

The pay is ridiculous. Managers coming in now being hired at what a 15+ year seasoned manager is currently making. Being micro managed, not being able to qualify for bonuses because our goals are set too high, hours being cut, upper management gets to go to in person events for 4 day summits while store staff has to stay in the store and do 3hrs of videos and then a few days later a 4hr virtual meeting with their boss and other managers and talk about what we watched. Have to borrow toilet paper, paper towels, and other supplies from surrounds stores instead of being able to order for our own store.

2.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Customers are amazing to work with, flexible schedules

Cons

No support from management, lack of clear training, corporate focus is e-commerce and store business. New management in home office is out of touch with the business, does not take responsibility or suggestions from the people who are the eyes and ears of the customer. The entire corporation of CosmoProf/BSG aka Sally Beauty Holdings has lost sight of the customer entirely. Carry a brand or don’t… cherry pick for professionals doesn’t work. Retail mindset trying to be a distributor

4.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

It’s a great atmosphere and the customers are a delight! You get a percentage off while shopping there as long as you’re working there(obviously).

Cons

There really aren’t a lot of cons to working there. Hours are inconsistent and that’s about it really.

Viewing 139 - 141 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.