Country Meadows Retirement Communities reviews

Thank you for recognizing our family-oriented culture both with our residents and co-workers. We're sorry to hear you express an impression that PCAs are not valued or appreciated. As one of our largest group of co-workers, we absolutely value their contributions and all their efforts. They engage with our residents all day long, every day. They know our residents' likes, preferences and needs. They share a direct connection and have the opportunity to help make life better for them. All of which is critical and important to delivering quality customer service. We understand that and are grateful for those connections and that service. And we also respect their dedication is hard work. We in turn work hard to evaluate our compensation and benefits to ensure they remain competitive to other companies in our industry and make real-time adjustments when needed. We trust our PCAs' perspective and reporting as they have firsthand knowledge of residents' behaviors and needs. That said, your perspective is surprising and one in which we would like to learn more. We invite you to contact our corporate team at Corporate@CountryMeadows.com. Thank you for all you do for our residents and fellow co-workers.

Thank you for sharing your positive experience. We work hard to maintain quality coverage with PRN team members, full-time positions or offering additional shifts or cross-discipline openings to part-time co-workers. Our schedules are created with planned quality time with residents so we encourage you to talk to your supervisor if that is not the case in your schedule. We welcome all suggestions as our co-worker have the direct connection with residents and firsthand knowledge of day-to-day operations. Please share your ideas and concerns with your supervisor or if needed, our corporate team at Corporate@CountryMeadows.com or our Stupid Rules anonymous channel at www.CountryMeadows.com/StupidRules. We thank you in advance for your input. And we thank you for what you do every day.