3y
As you are aware, there is more to this situation than you are sharing. Expectations are clearly outlined in our job descriptions which you read at time of application and hire. All caregivers are required to attend an intensive onboarding program and complete classes on various care needs and solutions. Simply put, your allegations are false. In actuality:
1. Odor. The only odors in our buildings are the aromatherapy scents used in various areas, smells of delicious foods cooking for our residents, aromas of art supplies as residents make crafts and paint masterpieces and cleaning products used to maintain clean, safe buildings. If there is an accident that causes a bad smell, it is promptly cleaned and disinfected.
2. Cleanliness: Residents rooms are cleaned by our excellent housekeeping staff at least once every week as are common areas, kitchens, bathrooms, etc. Members of our Home Office are regularly on campus and have not noted any of the points you allege.
3. Lifting requirement. We do NOT lift residents. If there is a fall or another situation in which a resident requires assistance, there are procedures in place to lift the individual safely using more than one co-worker if needed.
4. Pink eye: This is false. No one in our building has pink eye.
5. Showers: All residents receive showers and are able to transfer to the shower. Your claim is false.
6. Staffing. Working with our elders is very challenging work and sometimes people just don't make a good fit. For those with a caring attitude and kind heart, getting to know our seniors can be very rewarding. Our residents deserve the best care, and we expect our co-workers to provide that, regardless of that resident's mood or attitude. In the rare instance a resident becomes physically combative, a co-worker is expected to report concerns to supervisors. We do not tolerate physical harassments from co-workers or residents.
7. State inspection: Country Meadows is very proud of our South Hills team whose hard work is validated by positive inspection results from the state. Our inspection records can be reviewed on the Commonwealth's website. Your allegations we are paying off inspectors is ludicrous and will be shared with the State.
We are very proud of our South Hills team. Perhaps you should return to your roofing position. Good luck.
