Country Meadows Retirement Communities reviews

Thank you for recognizing our family-oriented culture both with our residents and co-workers. We're sorry to hear you express an impression that PCAs are not valued or appreciated. As one of our largest group of co-workers, we absolutely value their contributions and all their efforts. They engage with our residents all day long, every day. They know our residents' likes, preferences and needs. They share a direct connection and have the opportunity to help make life better for them. All of which is critical and important to delivering quality customer service. We understand that and are grateful for those connections and that service. And we also respect their dedication is hard work. We in turn work hard to evaluate our compensation and benefits to ensure they remain competitive to other companies in our industry and make real-time adjustments when needed. We trust our PCAs' perspective and reporting as they have firsthand knowledge of residents' behaviors and needs. That said, your perspective is surprising and one in which we would like to learn more. We invite you to contact our corporate team at Corporate@CountryMeadows.com. Thank you for all you do for our residents and fellow co-workers.

You are right: working with our residents is the best part of this job. And we thank you for your time spent caring for our customers. Country Meadows works hard to create a positive environment for co-workers as well as the residents we serve. We have numerous ways for co-workers to report concerns such as reporting them directly to their supervisor, and if that doesn't provide results, to the executive director, vice president and even our CEO. We also have a co-worker hotline for people to share concerns anonymously. We really do want to hear about any issues because we honestly believe that every company makes mistakes, and what makes Country Meadows one of the best places to work, is what we do about those mistakes or concerns.