Is Cox Communications a good company to work for as a Client Development Manager?

Client Development Manager professionals working at Cox Communications have rated their employer with 3.7 out of 5 stars in 115 Glassdoor reviews. This is a lower than average score with the overall rating of Cox Communications employees being 3.9 out of 5 stars. Search open Client Development Manager Jobs at Cox Communications now and start preparing for your job interview by browsing frequently asked Client Development Manager interview questions at Cox Communications .

Does Cox Communications pay Client Development Manager employees well?

Client Development Manager professionals rate their compensation and benefits at Cox Communications with 4.1 out of 5 stars based on 115 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Development Manager salaries at Cox Communications.

How happy are Client Development Manager professionals working at Cox Communications?

61% of Client Development Manager employees at Cox Communications would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Client Development Manager professionals have also rated Cox Communications with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (87) , Account Executive (74) , Sales Representative (69) , Retention Specialist (68) , Solutions Specialist (67) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

What are the pros of working at Cox Communications according to real employee reviews?

"Cox offers great benefits and is the big player in the region where I worked." ((in 774 reviews)); "My pay is good and I have been recognized for my contributions with additional responsibility." ((in 370 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 250 reviews)); "Great culture and community!" ((in 211 reviews)); "work life balance is good" ((in 135 reviews))

What are the cons of working at Cox Communications according to real employee reviews?

"Poor management and team wotk" ((in 194 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 81 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 50 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 41 reviews)); "I got lucky to have a good supervisor." ((in 30 reviews))

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Cox Communications

Part of Cox Enterprises

Cox Communications Client Development Manager reviews

3.7

61% would recommend to a friend

(115 total reviews)

Mark Greatrex

89% approve of CEO

61% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Career opportunities

3.0

Senior management

Client Development Manager employees have rated Cox Communications with 3.7 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Development Manager professionals have a good working experience there. Cox Communications is rated in line with the average (within 1 standard deviation) by Client Development Manager professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

115 reviews

1.0

Aug 22, 2024

overworked for little pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

training lets you have weekends off

Cons

The work schedule management is poorly handled, and there is a lack of transparency and support. Management often speaks negatively about employees behind their backs and makes promises about excusing days off if proper documentation is provided. However, these promises are frequently undermined by excuses and threats about potential termination from HR.

3.0

Feb 20, 2024

Very strict

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very laid back training classes that keep you engaged.

Cons

Extremely strict attendance policies, if you miss 3 days while still being in training for any reason you are nixxed.

1.0

Feb 7, 2024

Awful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible breaks, nice managers, coworkers

Cons

Awful leadership, hateful customers, low pay

Cox Communications Response

We appreciate you taking the time to share your thoughts. Working in customer/client service certainly comes with its own set of challenges, and we strive to support the awesome employees who are in customer-facing roles. We know customer service isn't always easy, but it is vital to everything we do at Cox. We recommend that you meet with your department's HR Business Partner to discuss your specific concerns about your manager, as they can help you navigate this situation.

Viewing 13 - 15 of 115 Reviews

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Cox Communications Client Development Manager reviews

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overworked for little pay

Very strict

Awful

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