Cox Communications reviews

call center environment so you have to be able to deal with difficult customers in a calm friendly manner. you can only schedule time off if its available. you are often placed in the technical support que with little or no training. attendence is strict you are marked with an "occurence" if you log in after 2 minute. it can be stressful at times so this job is not right for everyone.

This is a high pressure sales job. The goals are increased almost every month, the pay has gone down several times, and the customers are mostly angry, very angry! The equipment is mostly old. The departments do not communicate. This leads to more angry customers! At the end of the day I'm completely exhausted! [mentally. emotionally, and physically] My overall quality of life has been diminished due to this crappy job. Several new employees have said it best 'I can't believe what I'm expected to know, do and put up with for such a small amount of money!" Everyone I know in retail is looking for another job.