Cox Communications reviews

3.9

69% would recommend to a friend

(4,282 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Nov 14, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Great Product 2. Great Benefits 3. Good Training

Cons

1. One of the most politically managed call centers i have ever worked in. 2. Open door policy is exactly that, cannot trust anything you say will not be kept confidential or used against you. 3. Not aware of what feedback is 4. "At will state" is a common phrase used by senior leadership. 5. Corporate does not support employees. 6. Senior leadership motto "Its what is perceived that counts not what you actually do" 7. HR is only there to support senior leadership.

4.0
Oct 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Work Environment Awesome Products Positive Atmosphere Provide great offers for us to sell AWESOME BENEFITS

Cons

Need to Listen to Employees regarding feedback The reorganizations need to be more organized Communication is lacking over the past couple months Need more tools for success Quota is unreasonable in current economy Sometimes I feel like were competing against ourselves

Viewing 4129 - 4131 of 4,282 Reviews

Glassdoor has 4,623 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.